Abstract
The heavy engineering industrial environment is one of the most critical working environments because of its job nature. This case study presents the quality control circle (QCC) approach for workplace safety improvement in the heavy engineering industry. This approach focuses on changing unsafe work environment into a safe work environment by using quality control concepts. The aim of this study was to examine and define safety culture through quality control circles by exploring worker’s experiences and perceptions of safety and risks. A quality control circle team was formed in the heavy engineering industry, and the situation of workplace safety was deliberated with problem-solving techniques. The team identified the work-related problems and that problems are analysed through various QC tools and techniques with systematic steps. The efforts of the QCC approach reduced workplace hazard situation which paved the way to a reduction in injuries and reportable incidents.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Lozano R, Thompson PC (1980) Implementation in the space shuttle external tank program at Michoud assembly facility of the Martin Marietta Corporation. In: ASQC Technical Conference Transactions, Atlanta, vol 34, pp 42–86
Udpa SR (1986) Quality circles, progress through participation. McGraw-Hill Publishing Company Limited, New Delhi
Piczak W (1988) Quality circles come home. Qual Prog 37–39
Johns N, Chesterton J (1994) ICL Kidsgrove: engineering a quality culture. Int J Contemp Hospitality Manag 6(1/2):25–29
Lee S, Lam K (1997) Managing quality at an engineering maintenance center: from QCC to ISO 9001 and beyond. Int J Qual Reliab Manag 14(2):118–137
Goh M (2000) Quality circles: the journey of an Asian public enterprise. Int J Qual Reliab Manag 17(7):784–799
Slack N, Chambers S, Johnston R (2003) Operations management, 3rd edn. Prentice Hall, London
Stevenson W (2005) Operations management, 8th edn. Mc-Graw-Hill, London
Abo-Alhol TR, Ismail MY, Sapuan SM, Hamdan MM (2006) Effects of quality circle participation on employee perception and attitude in five Malaysian companies. J Sci Ind Res 65:970–976
Salaheldin SI, Zain M (2007) How quality control circles enhance work safety: a case study. The TQM Mag 19(3):229–244
Liu SC, Wu HH, Chen HK (2010) Improving organizational performance by a quality control circle: a case of medication improvement team at a hospital in Taiwan. Inf Technol J 9(4):692–697
Kannan S, Govinda Rajan SR (2011) Organisations’ support to quality circles: a comparative study of public and private sector in India. Asian J Manage Res 2(1):217–227
Tyagi A, Srivastava V (2012) A study of the quality circles concept in indian industry (A Case Study on Bharat Electronics Limited, Ghaziabad). Int J Manage Res Rev 2(9):1445
Shantanu Welekar S (2013) Quality circle to improve productivity. Int J Eng Res Appl, Training 3(2):814–819
Jatt DV (2016) The importance of quality circle in an organisation. Paripex-Indian J Res 5(5):1402–1412
Krishnan S, Hizam SM, Saffian AKM, Baharun NAS, Azman N (2017) Safety at workplace enhance productivity. Hum Resour Manage Res J 7(1):33–37
Yuan PZ, Wang XL, Hu JH, Zhou ZZ, Li LL (2017) Application of quality control circle to improve the correct rate of hand hygiene of laboratory staff. Chin J Infect Control 16(12):1169–1172
Lin L, Chang P, Xie J, Li Z, Zhang H, Lu F, Zhao YE (2017) Sustained accuracy improvement in intraocular lens power calculation with the application of quality control circle. Sci Rep 7(1):14852
Acknowledgements
The authors are grateful to the management of Bharat Heavy Electricals Limited, Tiruchirappalli, India, for their support and consent to carry out the study.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 Springer Nature Singapore Pte Ltd.
About this paper
Cite this paper
Dinagaran, D., Balasubramanian, K.R., Sivapirakasam, S.P., Gopanna, K. (2020). Workplace Safety Improvement Through Quality Control Circle Approach in Heavy Engineering Industry. In: Kumar, H., Jain, P. (eds) Recent Advances in Mechanical Engineering. Lecture Notes in Mechanical Engineering. Springer, Singapore. https://doi.org/10.1007/978-981-15-1071-7_16
Download citation
DOI: https://doi.org/10.1007/978-981-15-1071-7_16
Published:
Publisher Name: Springer, Singapore
Print ISBN: 978-981-15-1070-0
Online ISBN: 978-981-15-1071-7
eBook Packages: EngineeringEngineering (R0)