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Participative Policymaking in Complex Welfare System: A Delphi Study

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Society as an Interaction Space

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Abstract

Shared, experience-driven and value-based perspectives in an ongoing interaction of agents constitute the basis of the coevolutionary dynamics of a complex system. The interpretation of good governance comprehends participation as increasingly fundamental in approaching policies in complex systems. This chapter presents a Delphi study of the possibilities and obstacles of participative policymaking (PPM) in municipal welfare services viewed by an expert panel consisting of 37 participants representing the executive managers of third-sector organizations, the chairmen of the municipal councils or welfare service boards and the leading officeholders of municipal welfare offices in Finland. The panel estimated and discussed the projections of participatory welfare policymaking in 2030. The outcomes of the study indicate that regardless of technological preparedness and the structural opportunities offered by a reform, cultural inertia and unawareness generate attitudes inhibitory on PPM practices. Albeit participative practices were considered influential to policymaking legitimacy as well as central to the nature of equal and flexible resource distribution, there were reservations about the inclusion of the participation. There were concerns over the validity and the liability of the decisions reached by participative means. Several undercurrents affecting the development of PPM were discernible in the conversations.

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Notes

  1. 1.

    In this study, “welfare” is understood in its widest sense, referring to the well-being of the citizens, and “welfare services” as a collective service provision to enhance it.

  2. 2.

    The concept introduced by medical sociologist Aaron Antonovsky portrays the human abilities and resources to develop positively, underlining the societal arrangements to utilize those capabilities (Eriksson and Lindström 2014).

  3. 3.

    In this study, the concept of participation implies the desire to influence in welfare policies by a variety of participative practices.

  4. 4.

    The municipal policymaking in Finland is presently built on the so-called dual model, local councilors making decisions based on proposals and details prepared by the office bearers.

  5. 5.

    Due to the resignation of the government at the time, the preparations for the implementation of the reform were discontinued in March 2019.

  6. 6.

    At the time of the study, Finland consisted of 317 municipalities.

  7. 7.

    At the time of the study, a total of 200 NGOs was listed under the parent organization SOSTE.

  8. 8.

    For a description of the Delphi method stages of development, see Rieger (1986).

  9. 9.

    Current version: eDelphi is a third version of a web-based software, introduced in the late 1990s by a corporation of Finnish futures scientists Linturi, Kuusi and Kaivo-oja. “eDelphi has been developed during 20 years together with Finnish future research institutions including University of Turku Futures Research Centre and Society for Futures Research” (http://www.edelphi.org).

  10. 10.

    Expression used and discussed by panelists in R1.

  11. 11.

    Comments referring to personal healthcare service decisions (e.g. decisions of medical treatments by the healthcare professionals) were excluded from the analysis.

  12. 12.

    The numbering of the statements (claim N/statement N) enabled the verification of the statement interpretation during the confirmatory assessment.

  13. 13.

    74 clustered statements of the claims 7, 9 and 10 (service outcomes).

  14. 14.

    60 clustered statements of the claims 11, 13 and 14 (the structures of involvement).

  15. 15.

    85 clustered statements of the claims 8, 12, 15 and 16 (administrative configuration).

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Pernaa, HK. (2020). Participative Policymaking in Complex Welfare System: A Delphi Study. In: Lehtimäki, H., Uusikylä, P., Smedlund, A. (eds) Society as an Interaction Space. Translational Systems Sciences, vol 22. Springer, Singapore. https://doi.org/10.1007/978-981-15-0069-5_6

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