Role of Technology in Governance and Development: The Case of e-Uparjan in Madhya Pradesh

  • Satyendra Nath MishraEmail author
  • Kushankur Dey


This study explored the interlinkages between the attributes of technology, governance and development. The e-Uparjan is a case of digital inclusion and synchronisation of activities of stakeholders like farmers, designate procurement agencies, technology providers, financial institutions and state administrative agencies. A single case study approach is adopted to understand the technology-enabled procurement system at the micro-level. Field observations expanded the scope of understanding of the context and potential implications of the procurement system to associated stakeholders. The study conjectures that faster and real-time information flow along with the decision nodes can plug in fund leakage, reduce transaction costs and mitigate rent-seeking behaviour of actors along the value chain. It is proposed that the improvisation with a low-cost information and communication technology (ICT) can have potential to streamline procurement operations and secure farmers’ pay-off in a time-bound manner through direct benefit transfer under the price support scheme. The e-Uparjan appears to have improved operational efficiency of collection, warehousing and optimising transportation network for food grains procurement and distribution. The e-Uparjan offers fresh insights on social policy making as network processes that requires an adequate understanding of social realities, seamless synchronisation of involved stakeholders and aspects of public procurement policies.


Technology Governance Development e-Uparjan 

JEL Code

H19 H77 O33 Z18 


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Copyright information

© Springer Nature Singapore Pte Ltd. 2020

Authors and Affiliations

  1. 1.School of Rural ManagementXavier University BhubaneswarPuriIndia
  2. 2.Indian Institute of Management Bodh GayaBodh GayaIndia

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