Impact of Artificial Intelligence on Human Resources

Abstract

In the age of technology advancement and development, the recent and latest in-technology is artificial intelligence known as (AI). AI is an advanced level of technology, developed with the intention of economic growth, high productivity and to help humans get over their repetitive task. AI is based on Big Data, and a set of algorithms sense, study, analyse and perform the task, as a human would normally do. Artificial intelligence is a buzzword and everywhere there is the talk of AI; however like every new technology, AI also comes with its pros and cons. The challenge is of its usage, implementation and its impact on human resources to survive and sustain in the competitive world. Artificial intelligence is an intrinsic part of the Industrial Revolution 4.0. Every revolution comes with the demand of major change in the existing system and environment. Until it settles, all the aspects of new technology with the required setup and outcome with reference to the willingness of an employee to learn and adopt it remain intriguing. How are human resources ready to adopt this disruptive technology and its usage? How is the readiness of employers to implement AI technology? The interplay of both these questions is crucial considering the overall management of human resources and organization. On one side, AI requires specialized technical knowledge to develop and operate it, which is a clear indicator of increasing the technical employment. However, this very requirement possess a huge challenge for skill upgradation, employability of middle management, older employees and all human resources of the organization. This paper focuses on the infusion of artificial intelligence-based systems in an organization and the emerging challenges and opportunities in human resources management considering both technical and nontechnical resources of the organizations.