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The IPRAS Model: Montréal’s Integrated Police Response for Abused Seniors

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Police, in synergy with its partners, is called to play a crucial role in actions to counter mistreatment of older adults. The integrated police response for abused seniors model (IPRAS) to counter mistreatment of older adults is the result of a 3 years’ action research project—funded in part by the Government of Canada—between the SPVM [Service de police de la Ville de Montréal (City of Montréal Police Service)], the second largest police service in Canada, and the Research Chair on Mistreatment of Older Adults from the Sherbrooke University, Canada. This chapter describes the development of the model throughout its five stages: diagnostic by a need’s assessment and practice inventory, practice scheme development, operationalization of practice model, implementation of practice model in pilot + evaluation of implementation and effects and, at the end, implementation of the IPRAS model (final version). Research results are incorporated in order to illustrate the richness of an iterative process between action and research. This chapter also presents in detail all the five components of the IPRAS model: intervention areas, three-level coordinating structure, cross-cutting support, guidance and coaching, and strategic management and leadership. This police model to counter mistreatment of older adults can be adapted to other police services in the world.


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  1. 1.

    In Québec, instead of using the term “elder abuse and neglect”, we use the concept of “mistreatment”—which includes violence and neglect of older adults. Over the years, the term “elder” was dropped in deference to the First Nations for whom “elder” refers to the wisest of the community.

  2. 2.

    Québec is the second largest province of Canada, with a population of 8.5 million inhabitants. Each province (10) and territory (3) has its own social policies to counter mistreatment of older adults. Therefore, it is very difficult, besides a criminal code approach, to talk about a Canadian way of countering mistreatment of older adults.

  3. 3.

    A new Governmental Action Plan to Counter Elder Abuse was released in June 2017. This second edition (2017–2022) takes efforts further by pursuing the following objectives: prevent mistreatment and promote age-friendly initiatives; encourage early detection and appropriate interventions; facilitate reporting of mistreatment (particularly financial and material abuse); increase knowledge-acquisition and knowledge-transfer.

  4. 4.

    This evaluation process was previously approved by the Research Ethics Board of the University of Sherbrooke. An information and consent form was signed by all participants during the evaluation activities.

  5. 5.

    The prevention component was not analysed during the pilot project’s evaluation and is not included in this table because the approaches and tools were then at the development stage but not yet implemented.

  6. 6.

     «Evaluation» and «strategic and corporate communication» are equally essential to effective, strategic management.


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The Research Chair on Mistreatment of Older Adults is funded by the Government of Québec as one of the four structuring actions of the Governmental Action Plan to Counter Elder Abuse (Ministère de la Famille et des Aînes 2010)

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Correspondence to Marie Beaulieu .

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Beaulieu, M., Côté, M., Loock, J., D’Amours, M., Diaz, L., Cloutier, J. (2020). The IPRAS Model: Montréal’s Integrated Police Response for Abused Seniors. In: Shankardass, M. (eds) International Handbook of Elder Abuse and Mistreatment. Springer, Singapore.

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