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Upper Level Processes and Projects Model Building

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Intelligent Decision Technologies 2019

Part of the book series: Smart Innovation, Systems and Technologies ((SIST,volume 143))

Abstract

The article presents an approach for development of the model of top-level processes based on the methodology of process-project management. Model development involves the definition of two levels—strategic and operational. Strategic level includes such business processes, as design of the business system, the improvement of the architecture of the business management system, etc. Operational level includes managerial processes, value-added chain, support processes. There are various options for the implementation of the value-added chain. This article discusses the typical processes of the value-added chain for the production, trade, services, performing individual customer orders. Moreover, an example of the model of top-level processes and projects for the group of companies operating in the sector of public catering is given.

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References

  1. Draft Federal Information Processing Standards Publication. http://www.idef.com/wp-content/uploads/2016/02/idef0.pdf, Last accessed 12 Jan 2019

  2. Lyandau, Y., Chernitsova, K., Kholod, M., Umnova, M.: Business architect: business management systems modeling. In: Guidebook on Process Cost Engineering Technologies, 1st edn. RuScience, Moscow (2016)

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Author information

Authors and Affiliations

  1. Chair of Management and Business Technologies, Moscow, Russia

    Marina Kholod, Yury Lyandau, Valery Maslennikov & Irina Kalinina

  2. Chair of Innovation Management and Social Entrepreneurship, Plekhanov Russian University of Economics, Moscow, Russia

    Nikolay Mrochkovskiy

Authors
  1. Marina Kholod
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  2. Yury Lyandau
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  3. Valery Maslennikov
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  4. Irina Kalinina
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  5. Nikolay Mrochkovskiy
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Corresponding author

Correspondence to Marina Kholod .

Editor information

Editors and Affiliations

  1. Department of Information Systems, Gdynia Maritime University, Gdynia, Poland

    Ireneusz Czarnowski

  2. Bournemouth University and KES International, Poole, Dorset, UK

    Robert J. Howlett

  3. University of Canberra, Canberra, ACT, Australia

    Lakhmi C. Jain

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Cite this paper

Kholod, M., Lyandau, Y., Maslennikov, V., Kalinina, I., Mrochkovskiy, N. (2019). Upper Level Processes and Projects Model Building. In: Czarnowski, I., Howlett, R., Jain, L. (eds) Intelligent Decision Technologies 2019. Smart Innovation, Systems and Technologies, vol 143. Springer, Singapore. https://doi.org/10.1007/978-981-13-8303-8_24

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