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Empirical Studies on the Role of Matchmaking in Mobile Esports Player Engagement

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Book cover Neo-Simulation and Gaming Toward Active Learning

Part of the book series: Translational Systems Sciences ((TSS,volume 18))

Abstract

The aim of this article is to analyze how matchmaking influences player engagement and satisfaction in mobile Esports games. In the first part, a definition of Esports is presented, and the pace with which the phenomenon is developing is described. In the next part, the literature review of the previously researched factors affecting players’ contentment is performed, taking into particular consideration matchmaking systems. Then, 17 most popular Esports mobile games are chosen for the analysis in terms of players’ satisfaction in the current matchmaking systems. In this part, the content of the most frequently used forums for players is analyzed. The analysis using netnography techniques is performed, and the players’ views about matchmaking mechanics in the chosen games are examined and discussed.

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Acknowledgments

This research is supported by the EU project Machine learning based matchmaking and anti-doping platform for mobile Esports games. Awarded to DaftMobile Ltd. and Nethone Ltd. as a part of the NATIONAL SMART SPECIALISATION number 19: SMART CREATIONAL TECHNOLOGIES, II GAMES program – GAMEINN. The project is aimed to develop an innovative platform for intelligent matchmaking and anti-doping in mobile Esports games – Elympics. POIR.01.02.00-00-0189/17.

Author information

Authors and Affiliations

  1. Department of Quantitative Methods and Information Technology, Kozminski University, Warsaw, Poland

    Małgorzata Ćwil & Marcin Wardaszko

  2. DaftMobile, Warsaw, Poland

    Kajetan Dąbrowski

  3. Mathematical Institute, Polish Academy of Science, Warsaw, Poland

    Przemysław Chojecki

Authors
  1. Małgorzata Ćwil
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  2. Marcin Wardaszko
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  3. Kajetan Dąbrowski
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  4. Przemysław Chojecki
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Editor information

Editors and Affiliations

  1. Japan National Institute of Technology Asahikawa College, Hokkaido, Japan

    Ryoju Hamada

  2. Faculty of Liberal Arts, Mahidol University, Phutthamonthon, Nakhon Pathom, Thailand

    Songsri Soranastaporn

  3. College of Policy Science, Ritsumeikan University, Osaka, Japan

    Hidehiko Kanegae

  4. Faculty of Science, Chulalongkong University, Bangkok, Thailand

    Pongchai Dumrongrojwatthana

  5. School of Information Technology, SPUC, Bangkok, Thailand

    Settachai Chaisanit

  6. Architecture, Design & Urban Planning, University of Sassari, DADU, Alghero, Italy

    Paola Rizzi

  7. MANTIS, New Delhi, Delhi, India

    Vinod Dumblekar

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Ćwil, M., Wardaszko, M., Dąbrowski, K., Chojecki, P. (2019). Empirical Studies on the Role of Matchmaking in Mobile Esports Player Engagement. In: Hamada, R., et al. Neo-Simulation and Gaming Toward Active Learning. Translational Systems Sciences, vol 18. Springer, Singapore. https://doi.org/10.1007/978-981-13-8039-6_25

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  • DOI: https://doi.org/10.1007/978-981-13-8039-6_25

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