New Information Systems Supporting the Emotional Aspect of Care
- 556 Downloads
This chapter explores digitalization and services from the perspective of care, focusing on professional care in hospitals. After an overview of digitalization of healthcare, a project to develop a digital information system for nurses in a Japanese hospital is introduced. It serves as a case study of the challenges of digitalization in the context of caring practices where the emotional needs of those receiving and, significantly, providing care are central. The chapter argues that current Electronic Medical Records do not sufficiently allow for nurses to express their “caring mind”; thus, this should be a focus of further research.
KeywordsCare Health Electronic Medical Records Nursing
- Biswas, J., Tolstikov, A., Jayachandran, M., Foo, V., Wai, A. A. P., Phua, C., et al. (2010). Health and wellness monitoring through wearable and ambient sensors: Exemplars from home-based care of elderly with mild dementia. Annals of Telecommunications-annales des télécommunications, 65(9–10), 505–521.CrossRefGoogle Scholar
- Boykin, A., & Schoenhofer, S. O. (2015). Theory of nursing as caring. In Nursing theories and nursing practice (pp. 341–356). Philadelphia: F.A. Davis Company.Google Scholar
- Cabinet Office of Japan. (2019). Society 5.0. https://www8.cao.go.jp/cstp/english/society5_0/index.html. Accessed Jan 2019.
- Care Work Foundation. (2018). Results of Heisei 28 survey of caring labor (in Japanese). http://www.kaigo-center.or.jp/report/pdf/h28_chousa_kekka.pdf. Accessed Jan 2019.
- CureApp website. (2018). https://cureapp.co.jp/en/index.html. Accessed Aug 2018.
- Gastaldi, L., & Corso, M. (2012). Smart healthcare digitalization: Using ICT to effectively balance exploration and exploitation within hospitals. International Journal of Engineering Business Management, 4(Godište 2012), 4–9.Google Scholar
- Health Care 2035 Advisory Panel. (2015). Japan vision: Health care 2035. https://www.mhlw.go.jp/seisakunitsuite/bunya/hokabunya/shakaihoshou/hokeniryou2035/future/en/. Accessed Aug 2018.
- Held, V. (2006). The ethics of care: Personal, political, and global. New York: Oxford University Press.Google Scholar
- Hu, J., Edsinger, A., Lim, Y. J., Donaldson, N., Solano, M., Solochek, A., & Marchessault, R. (2011, May). An advanced medical robotic system augmenting healthcare capabilities-robotic nursing assistant. In Robotics and automation (ICRA), 2011 IEEE international conference on (pp. 6264–6269). IEEE.Google Scholar
- Japan Business Federation (Keidanren). (2018). Society 5.0 – co-creating the future. http://www.keidanren.or.jp/en/policy/2018/095.html. Accessed Dec 2018.
- Jeon, L., & Finkelstein, J. (2015). Consumer sleep tracking devices: A critical review. Digital Healthcare Empowering Europeans: Proceedings of MIE2015, 210, 458.Google Scholar
- Jung, M. M., & Ludden, G. D. (2018, April). Potential of exoskeleton technology to assist older adults with daily living. In Extended abstracts of the 2018 CHI conference on human factors in computing systems (p. LBW541, p1). ACM.Google Scholar
- Luff, P., & Heath, C. (1998, November). Mobility in collaboration. In Proceedings of the 1998 ACM conference on computer supported cooperative work (pp. 305–314). New York: ACM.Google Scholar
- METI. (2015). New robot strategy: Japan’s robot strategy: Vision, strategy, action plan. http://www.meti.go.jp/english/press/2015/0123_01.html
- Mettler, M. (2016, September). Blockchain technology in healthcare: The revolution starts here. In e-Health networking, applications and services (Healthcom), 2016 IEEE 18th international conference on (pp. 1–3). IEEE.Google Scholar
- MHLW website. (2018). https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/kenkou_iryou/iryou/jushin.html. Accessed Aug 2018.
- Miwa, H., Watanabe, K., Määttä, H., & Niemelä, M. (2016). Attitude survey on nursing-care service: Comparison among active seniors, informal carers and formal carers. In 4th International Conference on Serviceology, ICServ 2016: Special session: Meaningful Technologies for Seniors.Google Scholar
- McKinsey & Company. (2018, November). Building digital ecosystems in Japan. https://www.mckinsey.com/industries/pharmaceuticals-and-medical-products/our-insights/building-digital-ecosystems-in-japan
- NHS website. (2018). https://www.nhs.uk/. Accessed Aug 2018.
- NIPSSR (National Institute of Population and Social Security Research). (2012). Population projections for Japan (January 2012): 2011 to 2060. http://www.ipss.go.jp/index-e.asp
- Otto, L., Harst, L., Schlieter, H., Wollschlaeger, B., Richter, P., & Timpel, P. (2018). Towards a unified understanding of eHealth and related terms–proposal of a consolidated terminological basis. In 11th international conference on health informatics (pp. 533–539).Google Scholar
- Sbaffi, L., & Rowley, J. (2017). Trust and credibility in web-based health information: A review and agenda for future research. Journal of Medical Internet Research, 19(6).Google Scholar
- Spiel, K., Kayali, F., Horvath, L., Penkler, M., Harrer, S., Sicart, M., & Hammer, J. (2018, April). Fitter, happier, more productive?: The normative ontology of fitness trackers. In Extended abstracts of the 2018 CHI conference on human factors in computing systems (p. alt08). ACM.Google Scholar
- Sakamoto H, Rahman M, Nomura S, Okamoto E, Koike S. et al. (2018). Japan health system review. World Health Organization. Regional Office for South-East Asia. http://www.who.int/iris/handle/10665/259941
- Staggers, N., Clark, L., Blaz, J. W., & Kapsandoy, S. (2011). Why patient summaries in electronic health records do not provide the cognitive support necessary for nurses’ handoffs on medical and surgical units: Insights from interviews and observations. Health Informatics Journal, 17(3), 209–223.CrossRefGoogle Scholar
- Wachter, R. (2015). The digital doctor. Hope, hype and at the dawn of medicines computer age, 2015. New York: McGraw-Hill.Google Scholar
- Wideman, M. V., Whittler, M. E., & Anderson, T. M. (2005). Barcode medication administration: Lessons learned from an intensive care unit implementation. Rockville: Agency for Healthcare Research and Quality.Google Scholar
- World Health Organization. (2018). Classification of digital health interventions v1. 0: A shared language to describe the uses of digital technology for health.Google Scholar