Job Satisfaction Among Academic Staff: A Structural Equation Modeling Approach

  • Haslinda Ab MalekEmail author
  • Farah Farhana Mazli
  • Hafizah Sharif
  • Noor Azira Mohammad
  • Isnewati Ab Malek
Conference paper


Job satisfaction is an affective reaction to an individual’s work situation. It also can be defined as an overall feeling towards their job or career. For academic staff, satisfaction with their career may have strong implications for student learning. Specifically, an academician’s satisfaction may influence the quality and stability of instruction given to students. Therefore, students also affected if the quality of education was poor. This research aims to study the factors that influence job satisfaction among academic staff in Universiti Teknologi Mara Negeri Sembilan, Kampus Seremban. A direct questionnaire was conducted in order to obtain a primary data in this research. A sample of 222 was obtained from different faculty such as Faculty of Computer and Mathematical Sciences, Faculty of Sport Science and Recreation and Faculty of Administrative Science and Policy Studies. This study involved three independent variables namely as working conditions, pay and promotion potential and relationships with others. Structural Equation Modeling approach was used in order to determine the factors that effect on job satisfaction. From the result, it found that, variable relationship with others (p-value = 0.044) gave a significant factor on job satisfaction. It showed that a good relationship with leader or supervisor affect on a job satisfaction among academic staff. Therefore, the management of the university may use the result in this study to set up proper implementation in order to increase level of satisfaction among academic staff.


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Copyright information

© Springer Nature Singapore Pte Ltd. 2019

Authors and Affiliations

  • Haslinda Ab Malek
    • 1
    Email author
  • Farah Farhana Mazli
    • 1
  • Hafizah Sharif
    • 1
  • Noor Azira Mohammad
    • 1
  • Isnewati Ab Malek
    • 1
  1. 1.Faculty of Computer and Mathematical SciencesUniversiti Teknologi Mara, Cawangan Negeri Sembilan, Kampus SerembanSerembanMalaysia

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