Abstract
As an information technology company with over a hundred years of history, IBM sets itself a clear path in the healthcare industry. From traditional healthcare, to smart healthcare, then to cognitive healthcare, IBM keeps holding on to its “Healthcare Dream”.
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Data desensitization refers to the re-formation of some sensitive information to ensure privacy and data security.
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“Three long queues and one short meet-up”: patients need to wait in long queues to get registered, wait to be diagnosed by the doctor, and wait in line to pay the bill. Yet the time a doctor spent on an individual patient is extremely short.
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Liu Jianguo, Distinguished Professor of Shanghai Oriental Scholar, Supervisor for doctoral students.
References
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Acknowledgments
This case was co-written by Professor Zhu Xiaoming, Case Writer Chen Dengbiao, Research Assistant Huang Chengyan of China Europe International Business School. IBM provided great support and assistance to this case study. The case study is intended to stimulate classroom discussion, rather than analyze how effectively the company is managed.
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Zhu, X. (2019). Case X: IBM and Cognitive Healthcare: Smart Healthcare Based on Cognitive Computing. In: Emerging Champions in the Digital Economy . Management for Professionals. Springer, Singapore. https://doi.org/10.1007/978-981-13-2628-8_12
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DOI: https://doi.org/10.1007/978-981-13-2628-8_12
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