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Enhanced Usability Assessment on User Satisfaction with Multiple Devices

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Advanced Multimedia and Ubiquitous Engineering (MUE 2018, FutureTech 2018)

Part of the book series: Lecture Notes in Electrical Engineering ((LNEE,volume 518))

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Abstract

A usability assessment has been a critical issue to be contented with users. Especially, it is an important step to evaluate usability in terms of satisfaction. Traditionally, questionnaire is very common method to evaluate usability. In this paper, we conduct SUS (System Usability Scale) questionnaires and analyze the result about usage of multiple devices with battery and plug-in multiple devices. However, the results give us subjective indication and uncertain findings what kind of a difference of satisfaction between multiple devices with battery and plug-in devices can be and why they bring up a problem to a user or how to improve them. Thus, the need to make up for the weakness is arisen. Therefore, we suggest the improved methods using questionnaire, brainwave, and emotion for assessing satisfaction of usability.

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Acknowledgements

We gratefully acknowledge support from Basic Science Research Program through the National Research Foundation of Korea (NRF) funded by the Ministry of Science, ICT & Future Planning (NRF-2015R1C1A1A01053111).

Author information

Authors and Affiliations

  1. Electronics and Telecommunications Research Institute (ETRI), Daegu, South Korea

    Jeyoun Dong

  2. Department of Advanced Material Engineering, Keimyung University, Daegu, South Korea

    Myunghwan Byun

Authors
  1. Jeyoun Dong
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  2. Myunghwan Byun
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Corresponding author

Correspondence to Myunghwan Byun .

Editor information

Editors and Affiliations

  1. Department of Computer Science and Engineering, Seoul National University of Science and Technology, Seoul, Korea (Republic of)

    James J. Park

  2. Departement of Business Science, University of Salerno, Fisciano, Italy

    Vincenzo Loia

  3. Department of Information Systems and Cyber Security, The University of Texas at San Antonio, San Antonio, TX, USA

    Kim-Kwang Raymond Choo

  4. Department of Multimedia Engineering, Dongguk University, Seoul, Soul-t’ukpyolsi, Korea (Republic of)

    Gangman Yi

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Dong, J., Byun, M. (2019). Enhanced Usability Assessment on User Satisfaction with Multiple Devices. In: Park, J., Loia, V., Choo, KK., Yi, G. (eds) Advanced Multimedia and Ubiquitous Engineering. MUE FutureTech 2018 2018. Lecture Notes in Electrical Engineering, vol 518. Springer, Singapore. https://doi.org/10.1007/978-981-13-1328-8_111

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  • DOI: https://doi.org/10.1007/978-981-13-1328-8_111

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  • Publisher Name: Springer, Singapore

  • Print ISBN: 978-981-13-1327-1

  • Online ISBN: 978-981-13-1328-8

  • eBook Packages: EngineeringEngineering (R0)

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