Understanding Complex Social Environments

  • Louise Sinden-CarrollEmail author


The path that led to me becoming an auto-ethnographic researcher on the issue of prisoners with hearing loss was one that, fortunately, is rarely trodden.


  1. Academy of Audiology. (2008). Hearing loss by the numbers (1 in 10). Retrieved from:
  2. Action on Hearing Loss, United Kingdom. (2010). Statistics. Retrieved from:
  3. Bowers, M. (1981). Hearing impairment in prisoners. Deafness Research Foundation, Dilworth Clinic, Remuera Road, Auckland.Google Scholar
  4. Corrections Victoria, Australia. (2018).
  5. Fetterman, D. M. (2010). Ethnography step by step (3rd ed.). London, UK: Sage.Google Scholar
  6. Fine, M., Weis, L., Weseen, S., & Wong, L. (2000). For whom? Qualitative research, representations and social responsibilities. In Handbook of qualitative research. Thousand Oaks, CA: Sage.Google Scholar
  7. Levin, K., Cashore, B., Bernstein, S., & Auld, G. (2012). Overcoming the tragedy of super wicked problems: constraining our future selves to ameliorate global climate change. Policy Sciences, 45(2), 123–152.Google Scholar
  8. Lynds, M. (2013). Department of Corrections Northern Region Programme Rotary Presentation, Newmarket Rotary, Auckland, New Zealand.Google Scholar
  9. McIntyre-Mills, J. (2008). User-centric policy design to address complex prologue xvi. Hauppauge: Nova Science Publishers Inc.Google Scholar
  10. McIntyre, J. (2002). Critical Systemic Praxis for Social and Environmental Justice: A Case Study of Management, Governance, and Policy. Systemic Practice and Action Research, 15(1), 3–35.Google Scholar
  11. Mertens, D.M., & Wilson, A.T. (2012). Program evaluation theory and practice. New York, NY: Guilford Press.Google Scholar
  12. Mertens, D. M. (2015). Mixed methods and wicked problems. Journal of Mixed Methods Research, 9(1), 3–6.Google Scholar
  13. Ministry of Health. (2005). Results from the prisoner health survey. Retrieved from:
  14. Ministry of Justice. (2013a). Restorative justice. Retrieved from:
  15. Rittel, W. H. J., & Webber, M. (1973). Dilemmas in a general theory of planning. Policy Sciences, 6(1), 76–84, 155–169.Google Scholar
  16. The Australian Senate. (2010). Community Affairs References Committee. Retrieved from: ISBN 978-1-74229-208-3. © Commonwealth of Australia 2010
  17. Ulrich, W. (1996). A primer to critical systems heuristics for action researchers. South Humbersid, UK: University of Hull. Retrieved from:
  18. Wadsworth, Y. (2010). Building in research and evaluation: Human inquiry for living systems. NSW, Australia: Allen & Unwin.Google Scholar
  19. Wilkinson, R., & Pickett, K. (2010). The spirit level, why equality is better for everyone (2nd Ed.). London: Penguin Books.Google Scholar
  20. Young, I. M. (1990). Justice and the politics of difference. Princeton University: Princeton Press.Google Scholar

Copyright information

© Springer Nature Singapore Pte Ltd. 2019

Authors and Affiliations

  1. 1.NGO Services LimitedAucklandNew Zealand

Personalised recommendations