A Crowd-Sourced Intelligent Information Management and Decision Support System Enabling Diverse E-Government G2C2G Services
- 893 Downloads
Community policing (CP) provides benefits for both police/governments and citizens, aiming to improve safety and crime prevention. As part of e-government initiatives, multiple ICT tools for CP have emerged to ease citizen’s engagement with CP. Most of them are, however, tailor-made to specific needs of their direct users in a city or country or provide fragmented functions, focusing, e.g., on citizens’ tools, or police work. This paper presents an end-to-end fully featured privacy respectful crowd-sourced intelligent information management and decision support system (DSS) for next-generation community policing and e-government, resulting from the INSPEC2T project. Further from a rich set of incident reporting, online communities’ interaction and citizen–police communication and collaboration tools, it provides an intelligent data analytics layer to effectively process the bulk of citizens’ data with the aim to facilitate and improve decisions and police work. Extensive feedback received from conducted pilots has demonstrated its added value within stakeholder communities.
KeywordsE-government Community policing Crowd sourcing Data analytics Online communities Information management Information visualization
The presented work has been conducted in the context of the EU-funded H2020-FCT-2014 INSPEC2T project (grant agreement no 653749) .
- 1.United Nations, E-Government Survey (2014) E-Government for the Future We Want, 2014, p 2. http://unpan3.un.org/egovkb/Portals/egovkb/Documents/un/2014-Survey/E-Gov_Complete_Survey-2014.pdf
- 4.INSPEC2T: Inspiring Citizens Participation for Enhanced Community Policing Strategies, EU-funded H2020 Project, Grant Agreement No: 653749, http://inspec2t-project.eu/
- 5.European Commission (2012) Proposal for a Directive of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data by competent authorities for the purposes of prevention, investigation, detection or prosecution of criminal offences or the execution of criminal penalties, and the free movement of such data (General Data Protection Directive), COM (2012) 10 final, Brussels, 25 Jan 2012Google Scholar
- 6.Bohler-Muller N, Van der Merwe C (2011) The potential of social media to influence socio-political change on the African Continent. Afr Inst S Afr Policy Brief 46:1–8Google Scholar
- 7.Cavoukian A, Dixon M (2013) Privacy and security by design: an enterprise architecture approach. https://www.ipc.on.ca/images/Resources/pbd-privacy-and-security-by-design-oracle.pdf
- 8.Palen L, Anderson KM, Mark G, Martin J, Sicker D, Palmer M, Grunwald D (2010) A vision for technology-mediated support for public participation & assistance in mass emergencies & disasters. In: Proceedings of ACM-BCS visions of computer science 2010, 13–16 Apr 2010, Edinburgh University, ScotlandGoogle Scholar