Design Framework for Customizable Product-Service System

  • Wenyan SongEmail author


In order to support PSS (Product-Service System) customization in early design phase, Song and Sakao (2017) develop a modular design framework that involves design activities and methods. The framework includes five successive stages, i.e. requirements analysis, requirements specification, modularization, modular configuration and concept selection. The proposed design framework is module-based and can be adjusted flexibly according to the user needs. In addition, it takes advantage of some existing methods. An elevator PSS design case study shows the feasibility and potentials of the design framework and its associated design process to its broad usage in industry.


Product Service Systems (PSS) Proposed Design Framework Concept Selection Customer Activity Cycle Modified Service Blueprint 
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Copyright information

© Springer Nature Singapore Pte Ltd. 2019

Authors and Affiliations

  1. 1.School of Economics and ManagementBeihang UniversityBeijingChina

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