Skip to main content

A Comparative Study of Job Satisfaction Level of Software Professionals: A Case Study of Private Sector in India

  • Conference paper
  • First Online:
Soft Computing: Theories and Applications

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 742))

Abstract

The present study was conducted to have a relative understanding of job satisfaction level of software professionals in private software industries, namely HCL Technologies Limited Noida, IBM India Pvt. Ltd., Gurgaon and Wipro Limited, Greater Noida. Job satisfaction may be referred to the attitudes and feelings of the employees about their occupation. Optimistic and constructive outlooks toward one’s occupation showing job satisfaction while destructive and adverse outlooks toward the job show job dissatisfaction. Nowadays, software professionals are facing lots of challenges related to their job. Various researches indicate that job satisfaction found in software professionals has been one of the very significant factors, which is associated with the positive working behaviour toward their occupation. There has also been substantial interest in the complex association between a one’s job satisfaction along with the other sides of his or her life. Conclusions of this study revealed that the most of the software professionals were satisfied with their job at HCL Technologies Limited more in terms of various job satisfaction dimensions, namely welfare facilities, appreciation and rewards, career prospect, physical working environment, communication, fringe benefits and job security, while respondents of Wipro Limited had been satisfied more in job satisfaction dimensions, namely working hours, appreciation and rewards, physical working environment and recognition and it got second place in job satisfaction, and IBM India Pvt. Ltd. has got third place in job satisfaction level at abovementioned job satisfaction dimensions namely physical working environment and career prospects.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Saker, A.H., Crossman, A., Chinmeteepituck, P.: The relationships of age and length of service with job satisfaction: an examination of hotel employees in Thailand. J. Manag. Psychol. 18, 745–758 (2003)

    Article  Google Scholar 

  2. Locke, E.A.: The nature and causes of job satisfaction. In: Dunnette, M.D. (ed.) Handbook of Industrial and Organizational Psychology, pp. 1297–1349. Rand McNally, Chicago (1976)

    Google Scholar 

  3. Opkara, J.O.: The impact of salary differential on managerial job satisfaction: a study of the gender gap and its implications for management education and practice in a developing economy. J. Bus. Dev. Nations 65–92 (2002)

    Google Scholar 

  4. Logasakthi, K., Rajagopal, K.: A study on employee health, safety and welfare measures of chemical industry in the view of Sleam region, Tamil Nadu, India. Int. J. Res. Bus. Manag. 1(1), 1–10 (2013)

    Google Scholar 

  5. Shrinivas, K.T.: A study on employee’s welfare facilities adopted at Bosch Limited, Bangalore. Res. J. Manag. Sci. 2(12), 7–11 (2013)

    Google Scholar 

  6. Lewis, S.: The integration of paid work and the rest of life: Is post-industrial work the new leisure? Leis. Stud. 22, 343–345 (2003)

    Google Scholar 

  7. Weston, R., Gray, M., Qu, L., Stanton, D.: The impact of long working hours on employed fathers and their families. Australian Institute of Family Studies Research Paper, no. 35 (2004)

    Google Scholar 

  8. Caruso, C.: Possible broad impacts of long work hours. Ind. Health 44, 531–536 (2006)

    Article  Google Scholar 

  9. Rogers, A., Hwang, W.T., Scott, L., Aiken, L., Dinges, D.: The working hours of hospital staff nurses and patient safety. Health Aff. 23(2004), 202–212 (2004)

    Article  Google Scholar 

  10. Wilkinson, A.: Empowerment: theory and practice. Pers. Rev. 27(1), 40–56 (1998)

    Article  Google Scholar 

  11. Malhotra, N., Budhwar, P., Prowse, P.: Linking rewards to commitment: an empirical investigation of four UK call centres. Int. J. Hum. Resour. Manag. 2095–2127 (2007). Taylor & Francis Group, Routledge

    Google Scholar 

  12. Eshun, C., Duah, F.K.: Rewards as a Motivation Tool for Employee Performance. Accessed 17 July 2011 from BTH2011Eshun.pdf

    Google Scholar 

  13. Becker, T.E., Billings, R.S.: Profiles of commitment: an empirical test. J. Organ. Behav. 14(1993), 177–190 (1993)

    Article  Google Scholar 

  14. Chen, N.: Internal employee communication and organizational effectiveness: a study of Chinese corporations in transition. J. Contemp. China 17(54), 167–189 (2008)

    Article  Google Scholar 

  15. Duncan, T., Moriaty, S.E.: A communication-based marketing model for managing relationships. J. Mark. 62 (2), 1–13 (1998). http://dx.doi.org/10.2307/1252157

  16. Chen, C.R.: A Study on Fiedler’s Contingency Leadership Theory, Taipei: Wu Nan Publishing Council for Economic Planning and Development 2009. 2015 Taiwan’s service industry-prospects and goals. Abstracted from: http://www.find.cepd.gov.tw/tesg/reports/980708_2015. 2009 Budget for Technology Programs, Council for Economic Planning and Development, Taiwan (1989)

  17. Ducharme, L.J., Martin, J.K.: Unrewarding work, co-worker support, and job satisfaction. Work Occup. 27(2), 223–243 (2000). Fiedler, F.E., Chemers, M.M.: Improving Leadership Effectiveness (1984)

    Google Scholar 

  18. Fiedler, F.E., Chemers, M.M., Mahar, L.: Improving Leadership Effectiveness: The Leader Match Concept. John Wiley, New York (1977)

    Google Scholar 

  19. Fletcher, C., Williams, R.: Performance management, job satisfaction and organizational commitment. Brit. J. Manag. 7, 169–179 (1996)

    Google Scholar 

  20. Pedrycz, W., Russo, B., Succi, G.: A model of job satisfaction for collaborative development processes. J. Syst. Softw. 84(5), 739–752 (2011)

    Google Scholar 

  21. Davies, J.M., Edgar, S., Debenham, J.: A qualitative exploration of the factors influencing the job satisfaction and career development of physiotherapists in private practice. Man. Ther. 25, 56–61 (2016)

    Google Scholar 

  22. Acuña, S.T., Gómez, M., Juristo, N.: How do personality, team processes and task characteristics relate to job satisfaction and software quality? Inf. Softw. Technol. 51(3), 627–639 (2009)

    Article  Google Scholar 

  23. Soomro, A.B., Salleh, N., Mendes, E., Grundy, J., Burch, G., Nordin, A.: The effect of software engineers’ personality traits on team climate and performance: a systematic literature review. Inf. Softw. Technol. 73, 52–65 (2016)

    Article  Google Scholar 

Download references

Acknowledgements

The authors acknowledge Dr. K. M. Pandey, Professor, Department of Mechanical Engineering, NIT Silchar, Assam, India for modification/correction in the manuscript.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Geeta Kumari .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer Nature Singapore Pte Ltd.

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Kumari, G., Joshi, G., Alam, A. (2019). A Comparative Study of Job Satisfaction Level of Software Professionals: A Case Study of Private Sector in India. In: Ray, K., Sharma, T., Rawat, S., Saini, R., Bandyopadhyay, A. (eds) Soft Computing: Theories and Applications. Advances in Intelligent Systems and Computing, vol 742. Springer, Singapore. https://doi.org/10.1007/978-981-13-0589-4_55

Download citation

Publish with us

Policies and ethics