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International Conference on Kansei Engineering & Emotion Research

KEER 2018: Proceedings of the 7th International Conference on Kansei Engineering and Emotion Research 2018 pp 428–437Cite as

What Determines the Level of Satisfaction?

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Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 739))

Abstract

Conceptual frameworks that describe the concept of satisfaction on the timeline were analyze. Because the satisfaction can be considered as the same with the notion of utility in economics, we included the theory of Bentham and Kahneman for comparison. Based on the critical consideration, it shows that it is not easy to explain or predict the current satisfaction for the daily use of artifacts that have multi-dimensional attributes. Furthermore, the satisfaction related to the level of needs on the side of users and some other external factors that were unexpected at the beginning of use. Hence, the qualitative analysis thought to be important to clarify the satisfaction mechanism.

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References

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Author information

Authors and Affiliations

  1. The Open University of Tokyo, Chofu, Tokyo, 182-0022, Japan

    Masaaki Kurosu

  2. Tokyo Metropolitan University, Hino, Tokyo, 191-0065, Japan

    Ayako Hashizume

Authors
  1. Masaaki Kurosu
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  2. Ayako Hashizume
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Corresponding author

Correspondence to Masaaki Kurosu .

Editor information

Editors and Affiliations

  1. Faculty of Computer and Mathematical Sciences, Universiti Teknologi MARA, Shah Alam, Selangor, Malaysia

    Anitawati Mohd Lokman

  2. Faculty of Art and Design, University of Tsukuba, Tsukuba, Ibaraki, Japan

    Toshimasa Yamanaka

  3. Department of Industrial Design, Eindhoven University of Technology, Eindhoven, The Netherlands

    Pierre Lévy

  4. College of Communication and Design, I-Shou University, Kaohsiung, Kao-hsiung, Taiwan

    Kuohsiang Chen

  5. School of Art and Design, University of Tsukuba, Tsukuba, Ibaraki, Japan

    Shinichi Koyama

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© 2018 Springer Nature Singapore Pte Ltd.

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Cite this paper

Kurosu, M., Hashizume, A. (2018). What Determines the Level of Satisfaction?. In: Lokman, A., Yamanaka, T., Lévy, P., Chen, K., Koyama, S. (eds) Proceedings of the 7th International Conference on Kansei Engineering and Emotion Research 2018. KEER 2018. Advances in Intelligent Systems and Computing, vol 739. Springer, Singapore. https://doi.org/10.1007/978-981-10-8612-0_45

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  • DOI: https://doi.org/10.1007/978-981-10-8612-0_45

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  • Publisher Name: Springer, Singapore

  • Print ISBN: 978-981-10-8611-3

  • Online ISBN: 978-981-10-8612-0

  • eBook Packages: EngineeringEngineering (R0)

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