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Financial Consumer Protection in Spain

  • Montserrat Guillen
  • Jorge M. Uribe
Chapter

Abstract

In Spain the notion of consumer does not coincide with the legal definition of the individual protected by domestic financial regulation. That is, while a consumer (or user) refers to a physical or legal entity, which operates in an area outside a business or professional activity; the individual in financial regulation is a client. The client can be an active or passive user of banks’ services, or a retail consumer (investor) in the capital market. The concept of client is more general than the concept of consumer. For instance the non-financial firms are also included in the former, while they are not in the later.

References

  1. Garrido A. (2016) “La Regulació Bancaria a la Zona Euro”, in Revista Econòmica de Catalunya, No 72, 2016, pages 80–87.Google Scholar
  2. Larosière Group (2009) “The High-Level Group on Financial Supervision in the EU”, available at http://ec.europa.eu/internal_market/finances/docs/de_larosiere_report_en.pdf
  3. National Institute of Statistics. (2014) Press Bulletin October 28 2014. Google Scholar
  4. Zunzunegui, F. (2013) Derechos del consumidor de servicios y productos financieros como derechos básicos. Revista de Derecho del Mercado Financiero, Madrid November 29 2013.Google Scholar

Copyright information

© Springer Nature Singapore Pte Ltd. 2018

Authors and Affiliations

  1. 1.University of BarcelonaBarcelonaSpain

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