Association of Spectators Based Brand Equity (SBBE) and Fans Attendance: A Case of Selangor Football Fans

  • Ong Tah FattEmail author
  • Muhammad Safuan Bin Aziz
Conference paper


The concept of brand equity is often used to analyze how a brand can add value to a product or service. Brand researchers have developed several conceptualizations of brands equity in understanding consumer behavior in different industry. However, there is a paucity of research utilizing the brand equity concepts in comprehending sports consumer in supporting successful sports team. Thus, the present study aims to examine the relationship of brand association and brand awareness with the attendance of Selangor football fans, utilizing the Spectator-Based Brands Equity (SBBE) model. Convenience sampling technique was used to involve 150 Selangor football fans attending football matches in Stadium Shah Alam, as respondents. Data were collected through self-administered questionnaire. In brand association, three dimensions with the highest mean are team history (M = 5.99), followed by commitment (M = 5.81), and team success (M = 5.68). As for brands awareness, identification (M = 5.78) has a higher mean than internalization (M = 5.37). Both brand awareness (r = 0.638, p < 0.001), and brand association (r = 0.572, p < 0.001) are significantly related to attendance of fans. In conclusion, brands awareness plays a more important role in influencing the attendance of Selangor Football fans. Several suggestions are discussed and recommended for Selangor FA to attract more supporters and sustain fans attendance.


Brand equity Brand association Brand awareness 


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Copyright information

© Springer Nature Singapore Pte Ltd. 2019

Authors and Affiliations

  1. 1.Faculty of Sports Science and RecreationUniversiti Teknologi MARAShah AlamMalaysia

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