Observation and Appreciation

Abstract

This chapter argues that learning begins not with analysis but with appreciation. For conversation of any depth, the watching group needs to observe in a proactive way in order to notice, so that fresh insight is possible. This chapter suggests ways to develop greater powers of observation in the facilitator and in the group. Remember that every interaction is a unique event, and that the group needs to pay close attention, and to turn observation into a conscious and focused activity. Have people move their chair to where they will be most involved, or rearrange seating to change the angle of vision if the group needs to become more engaged. Encourage them to take brief notes. Provide objectives to produce discrepant awareness. Encourage nuanced description.

In this chapter, we discuss ways for the watching group to become more proactive. We consider the importance of paying attention and active observation and suggest ways to enhance these important faculties in a workshop.