Skip to main content

Enhancing Oral Communication Skills Using Mobile Phones Among Undergraduate English Language Learners in Malaysia

  • Chapter
  • First Online:

Part of the book series: Education in the Asia-Pacific Region: Issues, Concerns and Prospects ((EDAP,volume 40))

Abstract

The study introduced the use of mobile phones in an English language learning course to second-language learners studying at a higher-education institution in Malaysia. Mobile phones have multifunctional capabilities that can be used anytime and anywhere at the convenience of the learners; therefore, the study aimed to investigate the possibility of using mobile phones as tools to improve the oral interaction skills of the learners. The study explored the basic functions built into mobile phones relevant for an oral communication skills course. A class of 50 learners was assigned as the treatment group and another class of 26 learners as the no treatment group. The treatment group was introduced to the audio recording devices in mobile phones and encouraged to practice the tasks assigned before the evaluation. This study adopted a quantitative research design, and the tools employed were a survey questionnaire and the course assessments. Data in the classroom were collected over a 10-week period. The findings demonstrated an increase in the performance of the learners at the end of the semester; nevertheless, the results must be interpreted with caution as use of mobile phones only started in week 5 of the 10-week semester which may not have given learners sufficient time to master the skills required to use them optimally for language learning.

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD   169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

References

  • Abas, Z. W., Peng, C. L. & Mansor, N. (2009). A study on learner readiness for mobile learning at Open University Malaysia. Paper presented at the IADIS international conference mobile learning 2009, Barcelona, Spain, 26–28 February 2009.

    Google Scholar 

  • Abu Bakar, N., Latiff, H., & Hamat, A. (2013). Enhancing ESL learners speaking skills through asynchronous online discussion forum. Asian Social Science, 9(9), 224–233. doi:10.5539/ass.v9n9p224.

    Google Scholar 

  • Ally, M. (2009). Mobile learning: Transforming the delivery of education and training. Athabasca: AU Press.

    Google Scholar 

  • Arif, A., Yazi, N., Radzi, M., Hussin, S., & Embi, M. A. (2013). The influence of demographics on mobile learning readiness: Science versus social science undergraduates. In M. A. Embi & N. M. Nordin (Eds.), Mobile learning: Malaysian initiatives research findings (pp. 39–48). Putrajaya: Centre for Academic Advancement, Universiti Kebangsaan Malaysia & Department of Higher Education, Ministry of Higher Education.

    Google Scholar 

  • Bahrani, T. (2011). Mobile phones: Just a phone or a language learning device. Cross-cultural Communication, 7(2), 244–248. doi:10.3968/j.ccc.1923670020110702.028.

    Google Scholar 

  • Barlow, D. M., Wisessuwan, A., & Tubsree, C. (2014). Design of an English speaking skills development course for second language learners. HRD Journal, 4(2), 73–81.

    Google Scholar 

  • Begum, R. (2011). Prospect for cell phones as instructional tools in the EFL classroom: A case study of Jahangirnagar University, Bangladesh. English Language Teaching, 4(1), 105–115.

    Article  Google Scholar 

  • Bernama. (2015, May 12). Graduates among 400,000 currently unemployed in Malaysia, says minister. http://www.themalaysianinsider.com/malaysia/article/graduates-among-400000-currently-unemployed-in-malaysia-says-minister

  • Blake, C. (2009). Potential of text-based internet chats for improving oral fluency in a second language. The Modern Language Journal, 93(ii), 227–240.

    Article  Google Scholar 

  • Boonkit, K. (2010). Enhancing the development of speaking skills for non-native speakers of English. Procedia Social and Behavioral Sciences, 2, 1305–1309.

    Article  Google Scholar 

  • Brown, T. H. (2005). Towards a model for m-learning in Africa. International Journal of E-learning, 4(3), 299–315.

    Google Scholar 

  • Chang, C.-K., & Hsu, C.-K. (2011). A mobile-assisted synchronously collaborative translation–annotation system for English as a foreign language (EFL) reading comprehension. Computer Assisted Language Learning, 24(2), 155–180. doi:10.1080/09588221.2010.536952.

  • Chen, H. H.-J. (2011). Developing and evaluating an oral skills training website supported by automatic speech recognition technology. ReCALL, 23(01), 59–78. doi:10.1017/S0958344010000285.

  • Choon-Keong, T., Ing, N. S., & Kean-Wah, L. (2013). Readiness for mobile learning at a public university in East Malaysia. In M. A. Embi & N. Mohd Nordin (Eds.), Mobile learning: Malaysian initiatives and research findings (pp. 27–38). Putrajaya: Centre for Academic Advancement, Universiti Kebangsaan Malaysia & Department of Higher Education, Ministry of Higher Education.

    Google Scholar 

  • Corbeil, J. R., & Valdes-Corbeil, M. E. (2007). Are you ready for mobile learning? Educase Quarterly, 30(2), 51–58.

    Google Scholar 

  • Darus, S. (2009). The current situation and issues of the teaching of English in Malaysia. Paper presented at the international symposium of the Graduate School of Language Education and Information Sciences, Ritsumeikan University, Kyoto, 7 Nov 2009. Retrieved from http://www.ritsumei.ac.jp/acd/re/k-rsc/lcs/kiyou/pdf_22-1/RitsIILCS_22.1pp19-27_DARUS.pdf

  • Embi, M. A., & Nordin, N. M. (2013). Mobile learning: Malaysian initiatives research findings. Putrajaya: Centre for Academic Advancement, Universiti Kebangsaan Malaysia & Department of Higher Education, Ministry of Higher Education.

    Google Scholar 

  • Embi, M. A., & Panah, E. (2010). Overview of mobile learning. In M. A. Embi & N. Mohd Nordin (Eds.), Mobile learning: Malaysian initiatives and research findings (pp. 1–8). Putrajaya: Centre for Academic Advancement, Universiti Kebangsaan Malaysia & Department of Higher Education, Ministry of Higher Eduation.

    Google Scholar 

  • Gabarre, S., & Gabarre, C. (Eds.). (2010). Utilising mobile phones as a language learning tool. Saarbrucken: VDM Verlag Dr. Muller Gubh & Co. KG.

    Google Scholar 

  • Gill, C. (2013). Enhancing the English-language oral skills of international students through drama. English Language Teaching, 6(4), 29–41. doi:10.5539/elt.v6n4p29.

    Article  Google Scholar 

  • Gromik, N. (2009). Producing cell phone video diaries. In M. Thomas (Ed.), Handbook of research on web 2.0 and second language learning (pp. 259–273). Hershey: IGI Global.

    Chapter  Google Scholar 

  • Gromik, N. & Anderson, N. (2010). Cell phone technology and second language acquisition: An action research experiment. Retrieved from http://www.researchonlinejcu.edu.au

  • Hayati, A. M., Jalilifar, A., & Mashhadi, A. (2013). Using short message service (SMS) to teach English idioms to EFL students. British Journal of Educational Technology, 44(1), 66–81. doi:10.1111/j.1467-8535.2011.01260.x.

    Article  Google Scholar 

  • Horwitz, E. K. (2010). Foreign and second language anxiety. Language Teaching, 43(02), 154–167. doi:10.1017/S026144480999036X.

    Article  Google Scholar 

  • Horwitz, E. K., Horwitz, M. B., & Cope, J. (1986). Foreign language classroom anxiety. The Modern Language Journal, 70(2), 125–132.

    Article  Google Scholar 

  • Hsu, L. (2012). English as a foreign language learners’ perception of mobile assisted language learning: A cross-national study. Computer Assisted Language Learning, 26, 1–17. doi:10.1080/09588221.2011.649485.

    Google Scholar 

  • Hussin, S., Manap, M. R., Amir, Z., & Krish, P. (2012). Mobile learning readiness among Malaysian students at higher learning institutes. Asian Social Science, 8(12), 276–283.

    Article  Google Scholar 

  • Jobstreet (2011, June 6). Malaysians’ English rank lower than neighbours. Retrieved from JobStreet.com http://www.jobstreet.com.my/aboutus/preleases154.htm

  • Keller, J. (2011, May 8). The slow-motion mobile campus. The Chronicle of Higher Education. Retrieved from http://chronicle.com/article/The-Slow-Motion-Mobile-Campus/127380/.

  • Kern, R. G. (1995). Restructuring classroom interaction with networked computers: Effects on quantity and characteristics of language production. The Modern Language Journal, 79(4), 457–476.

    Article  Google Scholar 

  • Khamkhien, A. (2011). Quantitative and qualitative views of Thai EFL learners’ learning oral communication skills. Academic Research Journal, 1(1), 90–103.

    Google Scholar 

  • Ko, C.-J. (2012). A case study of language learners’ social presence in synchronous CMC. ReCALL, 24(1), 66–84. doi.org?10.1017/S0958344011000292.

    Article  Google Scholar 

  • Kumaran, S. R. (2010). Benefits and shortcomings of role-play as a speaking activity in English language classrooms, The English Teacher (Vol. XXXIX). Selangor: MELTA – Malaysian English Language Teaching Association.

    Google Scholar 

  • Malaysian Communications and Multimedia Commission. (2015). Statistical brief number seventeen – Mobile phone users survey 2014. Cyberjaya: Malaysian Communications and Multimedia Commission.

    Google Scholar 

  • Ministry of Education. (2012). Laporan Awal Pelan Pembangunan Pendidikan Malaysia 2013–2025. Retrieved from http://www.moe.gov.my/userfiles/file/PPP/Preliminary-Blueprint-ExecSummary-BM.pdf

  • Nadzrah, A. B., Hafizah, L., & Afendi, H. (2013). Enhancing ESL learners speaking skills through asynchronous online discussion forum. Asian Social Science, 9(9), 224–233. doi:10.5539/ass.v9n9p224.

    Google Scholar 

  • Naismith, L., Lonsdale, P., Vavoula, G., & Sharples, M. (2004). Report 11: Literature review in mobile technologies and learning. In Futurelab Series. Bristol: University of Birmingham.

    Google Scholar 

  • Paltridge, B. (1992). EAP placement testing: An integrated approach. English for Specific Purposes, 11, 243–268.

    Article  Google Scholar 

  • Puteh-Behak, F., Mohd Khaja, F., & Darmi, R. (2015). Socio-cultural insights into conducting qualitative educational research in Malaysia. In M. M. Baguley, Y. S. Findlay, & M. C. Kerby (Eds.), Meanings and motivation in education research (pp. 91–102). New York: Routledge.

    Google Scholar 

  • Reinders, H., & Cho, M. Y. (2012). Enhancing informal language learning with mobile technology – does it work. Journal of Second Language Teaching and Research, 1(1), 3–29.

    Article  Google Scholar 

  • Samat, N. A. (2010). Fostering oral communication amongst second language learners through process drama. The New Zealand Language Teacher, 36, 64–68.

    Google Scholar 

  • Sharples, M., Taylor, J., & Vavoula, G. (2007). A theory of learning for the mobile age. In R. Andrews & C. Haythornthwaite (Eds.), The sage mobile book of E-learning research (pp. 221–247). London: Sage.

    Chapter  Google Scholar 

  • Stockwell, G. (2013). Tracking learner usage of mobile phones for language learning outside of the classroom. CALICO Journal, 118–136.

    Google Scholar 

  • The Star. (2013, July 27). Close to half of Malaysian graduates either jobless or employed in mismatched fields. Retrieved from http://www.thestar.com.my/news/community/2013/07/27/close-to-half-of-malaysian-graduates-either-jobless-or-employed-in-mismatched-fields/

  • Thirusanku, J., & Melor, M. Y. (2012). The many faces of Malaysian English. International Scholarly Research Network. doi:10.5402/2012/138928.

  • Thirusanku, J. & Yunus, M. (2012). The many faces of Malaysian English. International Scholarly Research Network, ISRN Education, 1–15. doi: 10.5402/2012/138982.

  • Tsutsui, E., Owada, K., Ueda, N. & Nakano, M. (2012). Using mobile phones in English reading class. Paper presented at the Proceedings of the 17th Conference in Pan-Pacific Association of Applied Linguistics (pp. 67–68). Retrieved from http://www.paaljapan.org/conference2012/proc_PAAL2012/pdf/poster/P-10.pdf

  • UNESCO. (2012). Turning on mobile learning in Europe – illustrative initiatives and policy implications. Retrieved from http://www.unesdoc.unesco.org

  • Wagner, E. D. (2005). Enabling mobile learning. Educause Review, 40(3), 40–53.

    Google Scholar 

  • Yamada, M., Kitamura, S., Shimada, N., Utashiro, T., Shigeta, K., Yamaguchi, E., Harrison, R., Yamauchi, Y., & Nakahara, J. (2011). Development and evaluation of English listening study materials for business people who use mobile devices: A case study. CALICO Journal, 29(1), 44–66.

    Article  Google Scholar 

  • Yang, Y., Li, C., & Hua, F. (2012). An introduction to spoken English in colleges and universities. Advanced Materials Research, 433–440, 5239. doi:10.4028/www.scientific.net/AMR.433-440.5239.

    Article  Google Scholar 

  • Zhang, Y. (2009). Reading to speak: Integrating oral communication skills. English Teaching Forum, 47(1), 32–34.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Ramiza Darmi .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer Nature Singapore Pte Ltd.

About this chapter

Cite this chapter

Darmi, R., Albion, P. (2017). Enhancing Oral Communication Skills Using Mobile Phones Among Undergraduate English Language Learners in Malaysia. In: Murphy, A., Farley, H., Dyson, L., Jones, H. (eds) Mobile Learning in Higher Education in the Asia-Pacific Region. Education in the Asia-Pacific Region: Issues, Concerns and Prospects, vol 40. Springer, Singapore. https://doi.org/10.1007/978-981-10-4944-6_15

Download citation

  • DOI: https://doi.org/10.1007/978-981-10-4944-6_15

  • Published:

  • Publisher Name: Springer, Singapore

  • Print ISBN: 978-981-10-4943-9

  • Online ISBN: 978-981-10-4944-6

  • eBook Packages: EducationEducation (R0)

Publish with us

Policies and ethics