Abstract
Current day business organizations, symbolized by complex and global supply chains, are often subjected to unforeseen threats that result in huge financial losses. There are no sure ways of assessing these threats, especially the “black swans” (high-impact, but low-probability events like natural disasters, terrorist attacks, outbreaks, etc.), as the severe dearth of historical data excludes the use of forecasting tools to evaluate those disruptions. However, it has been observed that some organizations cope far better than others in addressing these unforeseen and unquantifiable disruptions. This is not because they have a ‘secret formula’, but due to them sharing a critical trait known as resilience. The notion of supply chain resiliency, which is the ability of a supply chain to recover to the ‘pre-disruption’ or a better state after suffering through a disruption process, has always been considered as a core element in the success of an organization. The primary objective of this chapter is to familiarize the readers with the concept of supply chain resiliency and its role in mitigating supply chain disruptions. The chapter will also reveal the advantages of a resilient supply chain through insightful examples from a wide range of industries.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
It should be worthwhile to mention here that the risk exposure index, developed by David Simchi-Levi at Massachusetts Institute of Technology (MIT) enables companies for the first time to fully quantify their maximum risk exposure under any unpredictable supply chain disruptions. Ford has already implemented this in collaboration with the MIT team, by developing their Decision Support System (DSS) for risk management, which is used daily. The system is used by procurement managers and directs in three ways—(1) strategically, to identify exposure to risk associated with parts and suppliers, prioritize and allocate resources effectively, segment suppliers, and develop risk mitigation plans, (2) tactically, to track daily changes in risk exposure in order to alert procurement executives to changes in their risk position; and (3) operationally, to respond to a disruptions by identifying an effective way to allocate resources after a disruption (Simchi-Levi et al. 2014; Simchi-Levi 2015).
References
Ambulkar, S., Blackhurst, J., & Grawe, S. (2015). Firm’s resilience to supply chain disruptions: Scale development and empirical examination. Journal of Operations Management, 33, 111–122.
Ates, A., & Bititci, U. (2011). Change process: A key enabler for building resilient SMEs. International Journal of Production Research, 49(18), 5601–5618.
Barroso, A. P., Machado, V. H., Barros, A. R., & Machado, V. C. (2010). Toward a resilient supply chain with supply disturbances. In IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) (pp. 245–249). Macao, China.
Barroso, A. P., Machado, V. H., Carvalho, H., & Cruz Machado, V. (2015). Quantifying the supply chain resilience. In H. Tozan, & A. Erturk (Eds.), Applications of contemporary management approaches in supply chains. ISBN: 978-953-51-2045-2.
Barroso, A. P., Machado, V. H. & Machado, V. C. (2011). Supply chain resilience using mapping approach. In P. Li (Ed.), Supply chain Management. InTech Open Access Publishers on April 26, 2011 under CC BY-NC-SA 3.0 license. ISBN 978-953-307-184-8.
Bhamra, R., Dani, S., & Burnard, K. (2011). Resilience: The concept, a literature review and future directions. International Journal of Production Research, 49(18), 5375–5393.
Brandon-Jones, E., Squire, B., Autry, C. W., & Petersen, K. (2014). A contingent resource-based perspective of supply chain resilience and robustness. Journal of Supply Chain Management, 50(3), 55–73.
Carvalho, H., Azevedo, S. G., & Cruz-Machado, V. (2012). Agile and resilient approaches to supply chain management: Influence on performance and competitiveness. Logistics Research, 4(1–2), 49–62.
Christopher, M., & Peck, H. (2004). Building the resilient supply chain. International Journal of Logistics Management, 15(2), 1–14.
Christopher, M., & Rutherford, C. (2004). Creating supply chain resilience through agile six sigma. Critical Eye, 24–28.
Clapham, W. B. (1971). Natural ecosystems. New York, NY: Macmillan.
Craighead, C. W., Blackhurst, J., Rungtusanatham, M. J., & Handfield, R. B. (2007). The severity of supply chain disruptions: Design characteristics and mitigation capabilities. Decision Sciences, 38(1), 131–156.
Datta, P., Christopher, M., & Allen, P. (2007). Agent-based modelling of complex production/distribution systems to improve resilience. International Journal of Logistics: Research and Applications, 10(3), 187–203.
Dipietro, B. (2015, October 21). When manufacturing means building supply-chain resilience. The Wall Street Journal.
Falasca, M., Zobel, C. W., & Cook, D. (2008, May). A decision support framework to assess supply chain resilience. In Proceedings of the 5th International ISCRAM Conference (pp. 596–605).
Fiksel, J. (2015). Resilient by design: Creating businesses that adapt and flourish in a changing world. USA: Island Press.
Fiksel, J., Polyviou, M., Croxton, K. L., & Pettit, T. J. (2015). From risk to resilience: Learning to deal with disruption. MIT Sloan Management Review, 56(2), 79–86.
Hamel, G., & Välikangas, L. (2003). The quest for resilience. Harvard Business Review, 81(9), 52–65.
Johnson, N., Elliott, D., & Drake, P. (2013). Exploring the role of social capital in facilitating supply chain resilience. Supply Chain Management: An International Journal, 18(3), 324–336.
Jüttner, U., & Maklan, S. (2011). Supply chain resilience in the global financial crisis: An empirical study. Supply Chain Management: An International Journal, 16(4), 246–259.
Kamalahmadi, M., & Parast, M. M. (2016). A review of the literature on the principles of enterprise and supply chain resilience: Major findings and directions for future research. International Journal of Production Economics, 171(1), 116–133.
Kim, Y., Chen, Y. S., & Linderman, K. (2015). Supply network disruption and resilience: A network structural perspective. Journal of Operations Management, 33–34, 43–59.
Kleindorfer, P., & Saad, G. (2005). Managing disruption risks in supply chains. Production and Operations Management, 14(1), 53–68.
Manners-Bell, J. (2014). How does cisco manage supply chain risk? Accessed from http://electronicspurchasingstrategies.com/2014/08/12/cisco-manage-supply-chain-risk
Manuj, I., & Mentzer, J. (2008). Global supply chain risk management. Journal of Business Logistics, 29(1), 133–155.
McKinnon, A. (2014). Building supply chain resilience: A review of challenges and strategies. New Zealand: Christchurch.
Mearian, L. (2012, February 29). Thai floods catapult Seagate into hard drive market lead. Computerworld. Accessed from http://www.computerworld.com/article/2501937/data-storage-solutions/thai-floods-catapult-seagate-into-hard-drive-market-lead.html
Melnyk, S. A., Closs, D. J., Griffis, S. E., Zobel, C. W., & Macdonald, J. R. (2014). Understanding supply chain resilience. Supply Chain Management Review, 18(1), 34–41.
Mensah, P., & Merkuryev, Y. (2014). Developing a resilient supply chain. Procedia-Social and Behavioral Sciences, 110, 301–319.
Ole-Hohenstein, N., Feisel, E., Hartmann, E., & Giunipero, L. (2015). Research on the phenomenon of supply chain resilience: A systematic review and paths for further investigation. International Journal of Physical Distribution & Logistics Management, 45(1/2), 90–117.
Peck, H. (2005). Drivers of supply chain vulnerability: An integrated framework. International journal of Physical Distribution & Logistics Management, 35(4), 210–232.
Pettit, T. J., Croxton, K. L., & Fiksel, J. (2013). Ensuring supply chain resilience: Development and implementation of an assessment tool. Journal of Business Logistics, 34(1), 46–76.
Pettit, T. J., Fiksel, J., & Croxton, K. L. (2010). Ensuring supply chain resilience: Development of a conceptual framework. Journal of Business Logistics, 31(1), 1–21.
Ponis, S. T., & Koronis, E. (2012). Supply chain resilience: Definition of concept and its formative elements. Journal of Applied Business Research, 28(5), 921–929.
Ponomarov, S. Y., & Holcomb, M. C. (2009). Understanding the concept of supply chain resilience. The International Journal of Logistics Management, 20(1), 124–143.
Purvis, L., Spall, S., Naim, M., & Spiegler, V. (2016). Developing a resilient supply chain strategy during ‘boom’ and ‘bust’. Production Planning & Control. doi:10.1080/09537287.2016.1165306:1-12.
Reitman, V. (1997, May 8). Toyota motor shows its mettle after fire destroys parts plant. The Wall Street Journal.
Rice, J. B., & Caniato, F. (2003). Building a secure and resilient supply network. Supply Chain Management Review, 7(5), 22–30.
Scholten, K., Sharkey, P., & Fynes, S. B. (2014). Mitigation processes—Antecedents for building supply chain resilience. Supply Chain Management: An International Journal, 19(2), 211–228.
Sheffi, Y. (2005). The resilient enterprise: Overcoming vulnerability for competitive advantage. Cambridge, MA: MIT Press.
Sheffi, Y., & Rice, J. B., Jr. (2005). A supply chain view of the resilient enterprise. MIT Sloan Management Review, 47(1), 41–48.
Simchi-Levi, D. (2015, June 9). Find the weak link in your supply chain. Harvard Business Review. Accessed from https://hbr.org/2015/06/find-the-weak-link-in-your-supply-chain
Simchi-Levi, D., Schmidt, W., & Yehua Wei, Y. (2014). From superstorms to factory fires: Managing unpredictable supply-chain disruptions. Harvard Business Review, 92(1–2), 96–102.
Svensson, G. (2002). Dyadic vulnerability in companies’ inbound and outbound logistics flows. International Journal of Logistics and Research Applications, 5(1), 13–44.
Tomlin, B. (2006). On the value of mitigation and contingency strategies for managing supply chain disruption risks. Management Science, 52(5), 639–657.
Tukamuhabwa, B. R., Stevenson, M., Busby, J., & Zorzini, M. (2015). Supply chain resilience: Definition, review and theoretical foundations for further study. International Journal of Production Research, 53(18), 5592–5623.
Xiao, R., Yu, T., & Gong, X. (2012). Modeling and simulation of ant colony’s labor division with constraints for task allocation of resilient supply chains. International Journal on Artificial Intelligence Tools, 21(3), 1–19.
Zhelyazkov, G. (2011). Agile supply chain: Zara’s case study analysis. Personal Website. Accessed from http://www.galinzhelyazkov.com
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2018 Springer Nature Singapore Pte Ltd.
About this chapter
Cite this chapter
Ganguly, A., Chatterjee, D., Rao, H. (2018). The Role of Resiliency in Managing Supply Chains Disruptions. In: Khojasteh, Y. (eds) Supply Chain Risk Management. Springer, Singapore. https://doi.org/10.1007/978-981-10-4106-8_14
Download citation
DOI: https://doi.org/10.1007/978-981-10-4106-8_14
Published:
Publisher Name: Springer, Singapore
Print ISBN: 978-981-10-4105-1
Online ISBN: 978-981-10-4106-8
eBook Packages: Business and ManagementBusiness and Management (R0)