Approach to Reduce Operational Risks in Business Organizations

  • Heena Handa
  • Anchal Garg
  • Madhulika
Conference paper
Part of the Lecture Notes in Networks and Systems book series (LNNS, volume 10)


Identifying and managing risks in business processes is of major concern for almost all organizations. Risks can be a major threat to the organization and can hamper its reputation and cause them financial loss. Organizations need ways to deal with various types of risks. This paper provides an approach to deal with operational risks. The proposed approach will reduce the time to resolve an incident. Robobank dataset has been used to determine the risks in their incident and problem management systems and then an algorithm has been proposed to minimize risks.


Risk aware business process management Risk identification Risk measurement Risk optimization Incident and problem management 


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Copyright information

© Springer Nature Singapore Pte Ltd. 2018

Authors and Affiliations

  1. 1.Department of Computer Science & Engineering, Amity School of Engineering & TechnologyAmity UniversityNoidaIndia

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