SaaS CloudQual: A Quality Model for Evaluating Software as a Service on the Cloud Computing Environment

  • Dhanamma JagliEmail author
  • Seema Purohit
  • N. Subash Chandra
Conference paper
Part of the Lecture Notes in Networks and Systems book series (LNNS, volume 8)


The cloud computing is a key computing approach adopted by many organizations in order to share resources. It provides Everything As-A-Service (XaaS). Software-As-A-Service is an important resource on the cloud computing environment. Without installing any software locally, service user can use software as a utility. And enjoy the benefits of SaaS model. Hence SaaS usage is increased drastically, the demand for selecting quality is also increased. This paper presents a novel quality model intended for evaluating software as a service (SaaS), depending on the key features of Software as a service. Because SaaS key features are playing critical role in the quality and differentiating from conventional software quality.


Cloud computing Software-As-A-Service (SAAS) Service quality Software quality 


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Copyright information

© Springer Nature Singapore Pte Ltd. 2017

Authors and Affiliations

  • Dhanamma Jagli
    • 1
    Email author
  • Seema Purohit
    • 1
    • 2
  • N. Subash Chandra
    • 1
  1. 1.JNTU HyderabadHyderabadIndia
  2. 2.Kirti College, University of MumbaiMumbaiIndia

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