Abstract
This chapter explains the methodology adopted for synthesizing learning issues from quantitative and qualitative analysis and their interpretation in six case studies. It presents three of the six case studies on agriculture-related projects. The first case study (Government to Citizens) analyzes the ongoing AGMARKNET project which has connected about 3000 agricultural produce wholesale markets in India. It includes highlights of a pilot field study conducted to understand the prevailing strategic gaps in the project. The need of collaborative efforts for building an effective agricultural marketing information system is also addressed here. The second case study (Government to Citizens) analyzes the ongoing Kisan Call Centre project of the Department of Agriculture and Cooperation (DAC) for providing agricultural information extension support to remotely located farmers through various call centres set-up under the project. The third case study (Government–Employees) discusses the DACNET project which was launched to usher in e-governance in the widely distributed but disconnected field offices of the central Department of Agriculture and Cooperation. The empirically validated frameworks presented in Chaps. 4, 5 and 6 are interpreted in the context of each of these three case studies using Situation-Actor-Process framework. The chapter further brings out measures for improving performance using Learning-Action-Performance framework.
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Suri, P.K., Sushil (2017). Case Studies of Agriculture Related G to C and G to E Projects. In: Strategic Planning and Implementation of E-Governance. Flexible Systems Management. Springer, Singapore. https://doi.org/10.1007/978-981-10-2176-3_7
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