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Strategic Planning: An Enabler of E-Governance

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Strategic Planning and Implementation of E-Governance

Part of the book series: Flexible Systems Management ((FLEXSYS))

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Abstract

In India, most of the past or ongoing e-governance initiatives have been undertaken as part of the conventional planning and implementation framework. Due to inherent limitations in the system, an effective approach for strategic planning is generally found lacking in most e-governance projects. This chapter explores gaps in the prevailing system and discusses its unsuitability in coping-up with the dynamic context of e-governance. It explains the corrective measures to be taken for effective strategic planning of e-governance projects. In the synthesized framework, ‘Strategic Planning’ has emerged as an enabler of e-governance and is perceived in terms of ‘Extent of Planning’, ‘Comprehensive of Strategy Formulation’ and ‘Flexibility of Processes’. The chapter discusses these variables with particular reference to significance of environmental analysis, planning for service delivery, strategic importance of stakeholders and collaboration, need for refining structures and processes and significance of feedback system in e-governance context. Insights based on survey data are used to interpret the three macro-variables pertaining to ‘Strategic Planning’ and their respective micro-variables. Further, dominant enabling variables influencing performance in the context of planners, implementers and beneficiaries are identified for interpretation in case studies presented in Chaps. 7 and 8.

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Authors and Affiliations

  1. Delhi School of Management, Delhi Technological University), New Delhi, India

    P. K. Suri

  2. Department of Management Studies, Indian Institute of Technology Delhi, New Delhi, India

    Sushil

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  1. P. K. Suri
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Correspondence to P. K. Suri .

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Suri, P.K., Sushil (2017). Strategic Planning: An Enabler of E-Governance. In: Strategic Planning and Implementation of E-Governance. Flexible Systems Management. Springer, Singapore. https://doi.org/10.1007/978-981-10-2176-3_5

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