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Conflict, Complexity, and Uncertainty in Building Refurbishment Projects

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InCIEC 2015

Abstract

Building refurbishments involve improvement, upgrading, renovation, retrofit, and repair of existing buildings. It is an important sector of the construction industry. Building refurbishment projects are characterized by a high level of complexity and uncertainty which often involves factors such as change in design, inadequate and unavailable information which may initiate conflicts. The aim of this paper is to investigate how the factors cause conflicts. A comprehensive literature review was carried out as part of on-going Ph.D. research program. The review reveals that building refurbishment projects are more uncertain than new building projects and that the uncertainties tend to increase conflicts. This paper concludes that knowledge relating to complexity and uncertainty in refurbishment projects and the factors that cause conflict has to be managed systematically to enable successful project implementation.

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Acknowledgments

We are grateful to the RMI (Research Management Institute) of Universiti Teknologi MARA (UiTM) Malaysia, for funding this research by ERGS grant.

Author information

Authors and Affiliations

  1. Faculty of Architecture, Planning and Surveying, Universiti Teknologi MARA (UiTM), 40450, Shah Alam, Selangor, Malaysia

    Adel Noori, Masran Saruwono, Hamimah Adnan & Ismail Rahmat

Authors
  1. Adel Noori
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  2. Masran Saruwono
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  3. Hamimah Adnan
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  4. Ismail Rahmat
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Corresponding author

Correspondence to Ismail Rahmat .

Editor information

Editors and Affiliations

  1. Faculty of Comp. & Mathematical Sci, Universiti Teknologi MARA, Shah Alam Selangor, Malaysia

    Marina Yusoff

  2. IIESM, Universiti Teknologi MARA, Shah Alam, Malaysia

    Nor Hayati Abdul Hamid

  3. IIESM, Universiti Teknologi MARA, Shah Alam, Malaysia

    Mohd Fadzil Arshad

  4. IIESM, Universiti Teknologi MARA, Shah Alam, Malaysia

    Ahmad Kamil Arshad

  5. IIESM, Universiti Teknologi MARA, Shah Alam, Malaysia

    Ahmad Ruslan Mohd Ridzuan

  6. IIESM, Universtiti Teknologi MARA, Shah Alam, Malaysia

    Haryati Awang

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Noori, A., Saruwono, M., Adnan, H., Rahmat, I. (2016). Conflict, Complexity, and Uncertainty in Building Refurbishment Projects. In: Yusoff, M., Hamid, N., Arshad, M., Arshad, A., Ridzuan, A., Awang, H. (eds) InCIEC 2015. Springer, Singapore. https://doi.org/10.1007/978-981-10-0155-0_24

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  • DOI: https://doi.org/10.1007/978-981-10-0155-0_24

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  • Print ISBN: 978-981-10-0154-3

  • Online ISBN: 978-981-10-0155-0

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