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The Integration of Quality Management in Universities

An Analysis Based on Quality Policy Statements

  • Chapter
Global Challenges, National Initiatives, and Institutional Responses

Part of the book series: Higher Education Research in the 21st Century Series ((CHER))

Abstract

Theoretically, a more integrative vision of quality management (QM) practices is being proposed (Manatos, Sarrico, & Rosa, 2015), and universities seem to be in the process of following a path towards a stronger integration of their QM practices (Rosa & Amaral, 2007; Sousa & Voss, 2002; Srikanthan & Dalrymple, 2002, 2007).

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Author information

Authors and Affiliations

  1. ISEG Lisbon School of Economics and Management, Universidade de Lisboa, Portugal

    Maria J. Manatos

  2. CIPES Centre for Research in Higher Education Policies, Porto, Portugal

    Maria J. Manatos

  3. ISEG Lisbon School of Economics and Management, Universidade de Lisboa, Portugal

    Cláudia S. Sarrico

  4. CIPES Centre for Research in Higher Education Policies, Porto, Portugal

    Cláudia S. Sarrico

  5. DEGEI Department of Economics, Management and Industrial Engineering, University of Aveiro, Portugal

    Maria J. Rosa

  6. CIPES Centre for Research in Higher Education Policies, Porto, Portugal

    Maria J. Rosa

Authors
  1. Maria J. Manatos
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  2. Cláudia S. Sarrico
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  3. Maria J. Rosa
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Editor information

Editors and Affiliations

  1. University of Porto, Portugal

    Cláudia Sarrico

  2. University of Porto, Portugal

    Pedro Teixeira

  3. University of Porto, Portugal

    António Magalhães

  4. University of Porto, Portugal

    Amélia Veiga

  5. University of Porto, Portugal

    Maria João Rosa

  6. University of Porto, Portugal

    Teresa Carvalho

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© 2016 Sense Publishers

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Manatos, M.J., Sarrico, C.S., Rosa, M.J. (2016). The Integration of Quality Management in Universities. In: Sarrico, C., Teixeira, P., Magalhães, A., Veiga, A., Rosa, M.J., Carvalho, T. (eds) Global Challenges, National Initiatives, and Institutional Responses. Higher Education Research in the 21st Century Series. SensePublishers, Rotterdam. https://doi.org/10.1007/978-94-6300-675-0_8

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  • DOI: https://doi.org/10.1007/978-94-6300-675-0_8

  • Publisher Name: SensePublishers, Rotterdam

  • Online ISBN: 978-94-6300-675-0

  • eBook Packages: EducationEducation (R0)

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