Eliciting Usability from Blind User Mental Model for Touch Screen Devices

  • Mohammed Fakrudeen
  • Maaruf Ali
  • Sufian Yousef
  • Abdelrahman H. Hussein
Conference paper


A novel mental model of born blind users for touch screen devices to aid software developers in designing and building better usability applications for blind users is presented. The work of Kurniawan was the basis to examine the mental model of blind users. A user case study was carried out to assess the subjective mental model of users in regards to application of usability. This revealed that two stages: listening and interaction are used to facilitate the development of the Kurniawan mental model. This paper also suggests twelve usability features that can be added to facilitate the design phase of the system.


Blind user Heuristics Mental model Smartphone Touch screen Usability 


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Copyright information

© Springer Science+Business Media Dordrecht 2014

Authors and Affiliations

  • Mohammed Fakrudeen
    • 1
    • 2
  • Maaruf Ali
    • 1
  • Sufian Yousef
    • 2
  • Abdelrahman H. Hussein
    • 1
  1. 1.Department of Computer Science and Software EngineeringUniversity of Ha’il, College of Computer Science and EngineeringHa’ilKingdom of Saudi Arabia
  2. 2.Science and TechnologyAnglia Ruskin UniversityCambridgeUK

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