Framework for Understanding Sustainability in the Context of Tourism Operators

Part of the Environmental Challenges and Solutions book series (ECAS, volume 2)


Tour operators are an important component of the tourism system. They link tourists and destinations, and as a result have influence on sustainability within destinations. Tour operators are also part of a larger system that include direct involvement in all aspects of a tourist experience, such as accommodations, attractions, food services, and transportation. The scale of tourism operators span from very localized to international and deliver a diverse array of services. However, increasingly tour operators face challenges in controlling aspects of the tourism product. Because tour operators influence many aspects of a destination and how visitors might perceive the destination, the can maximize aspects of sustainability including: social and economic benefits; benefits to cultural heritage; benefits to the environment; and enable partnerships. A framework for sustainable tourism operators captures the variability and potential role and influence tour operations have within the industry overall.


Sustainable tourism GSTC Criteria Benefits System Resilient communities 


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Copyright information

© Springer Science+Business Media Dordrecht 2016

Authors and Affiliations

  1. 1.Department of Parks, Recreation, and TourismUniversity of UtahSalt Lake CityUSA
  2. 2.School of Environmental SciencesCharles Sturt UniversityAlburyAustralia

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