Abstract
Software design is becoming increasingly complex and difficult. Advances in network technologies mean that not only are computers being connected together but so are people via computers. In considering how we might build applications to support people interacting with computers and with each other over networks, the problems to be solved are no longer just technical, e.g., how to distribute computational load over a number of processors; they are also social, e.g., how do we build systems that meet the real needs of the people who are asked to use them and that fit into their contexts of use.
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© 2003 Springer Science+Business Media Dordrecht
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Fitzpatrick, G. (2003). The Wicked Problem of Design. In: The Locales Framework. The Springer International series on Computer Supported Cooperative Work, vol 1. Springer, Dordrecht. https://doi.org/10.1007/978-94-017-0363-5_1
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DOI: https://doi.org/10.1007/978-94-017-0363-5_1
Publisher Name: Springer, Dordrecht
Print ISBN: 978-90-481-6253-6
Online ISBN: 978-94-017-0363-5
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