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Total Quality Management pp 73–84Cite as

TQM-leadership

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Abstract

Today everybody agrees that leadership is a necessary condition for TQM. You can read this in any book about TQM. But what is leadership in relation to quality management? The answers to this question are not so easily agreed upon and vary considerably from author to author and from manager to manager.

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References

  1. Akao, Yoji (editor): “Hoshin Kanri — Policy Deployment for Successful TQM”, Productivity Press, Inc., Cambridge, MA, USA (1991).

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  2. Dahlgaard, Jens Jørn, Kristensen, Kai & Kanji, Gopal: “The Quality Journey — A Journey without an End”, Advances in Total Quality Management Series, Carfax Publishing Company, Abingdon, UK (1994).

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  3. Dahlgaard, Jens Jørn, Kristensen, Kai, Juhl, Hans J. & Kanji, Gopal: “TQM Leadership in different countries — a comparative study”, European Quality, Vol. 1 no. 2 (1994).

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  4. Kano, Noriaki: “Attractive Quality and Must Be Quality”, Quality, Vol. 14, no. 2 (1984).

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  5. Kondo, Yoshio (editor): “Human Motivation”, 3A corporation, Tokyo (1989).

    Google Scholar 

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Author information

Authors and Affiliations

  1. Department of Total Quality Management, The Aarhus School of Business, Fuglesangs Allé 4, Aarhus V, 8210, Denmark

    J. J. Dahlgaard

  2. Department of Information Science, The Aarhus School of Business, Fuglesangs Allé 4, Aarhus V, 8210, Denmark

    K. Kristensen

  3. Department of Applied Statistics, Sheffield Hallam University, Hallamshire Business Park, 100 Napier Street, Sheffield, S11 8HD, UK

    G. K. Kanji

Authors
  1. J. J. Dahlgaard
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  2. K. Kristensen
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  3. G. K. Kanji
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Editor information

Editors and Affiliations

  1. School of Computing and Management Sciences, Sheffield Hallam University, Sheffield, UK

    Gopal K. Kanji (Head of Division of Applied Statistics) (Head of Division of Applied Statistics)

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© 1995 Springer Science+Business Media Dordrecht

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Cite this paper

Dahlgaard, J.J., Kristensen, K., Kanji, G.K. (1995). TQM-leadership. In: Kanji, G.K. (eds) Total Quality Management. Springer, Dordrecht. https://doi.org/10.1007/978-94-011-0539-2_7

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  • DOI: https://doi.org/10.1007/978-94-011-0539-2_7

  • Publisher Name: Springer, Dordrecht

  • Print ISBN: 978-94-010-4240-6

  • Online ISBN: 978-94-011-0539-2

  • eBook Packages: Springer Book Archive

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