Visitors’ Learning Experiences in Dutch Museums

  • Folkert Haanstra
Part of the Landscapes: The Arts, Aesthetics, and Education book series (LAAE, volume 2)


Through audience surveys much is known about visitors’ characteristics, but still little is known about how visitors perceive and experience the museum and how this influences their learning. This chapter presents the results of two empirical studies on personal learning experiences of museum visitors. Quantitative and qualitative instruments are used to get more systematic information about the learning experiences. Data were collected in Dutch museums with mixed collections of art objects, historical objects and ethnographic objects. Three dimensions of museum guidance are distinguished: a cognitive dimension (clarification of subject matter), a meta-cognitive dimension (information on the goals and the set-up of the exhibition, the routing etc.) and an affective, emotional dimension.


Affective Aspect Psychical Distance Semantic Differential Museum Visit Museum Staff 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer Science+Business Media Dordrecht 2003

Authors and Affiliations

  • Folkert Haanstra
    • 1
    • 2
  1. 1.Utrecht UniversityThe Netherlands
  2. 2.SCO-Kohnstamm Institute for Educational Research of the University of AmsterdamThe Netherlands

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