Human Factors Education in European Air Transport Operations

Abstract

Human Factors or ergonomics is concerned with the effectiveness and well-being of man in his working environment. It has for long been an applied technology in its own right, with academic qualifications available up to doctorate level.

For nearly half a century it has been recognised that most aircraft accidents are associated with the role of the human in the system. Yet in spite of this recognition, Human Factors as a technology is frequently not understood and the use in air transport operations of staff properly qualified in Human Factors is the exception rather than the rule.

It seems unlikely that adequate progress in the better application of Human Factors can be expected until these educational gaps have been filled. This must be accomplished at all levels in the industry and appropriate courses are now available for each level.