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Quality Management and Continuous Improvement

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Book cover Operations Management in Automotive Industries

Part of the book series: Springer Series in Advanced Manufacturing ((SSAM))

Abstract

Innovations and new technologies applied to new products improve by increasing activity levels and applications, as well as applying criteria for industrial improvement.

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Notes

  1. 1.

    Sakichi Toyoda (February 14, 1867–October 30, 1930) was a Japanese inventor and industrialist. He was born in Kosai, Shizuoka. The son of a poor carpenter, Toyoda is referred to as the “King of Japanese Inventors.” He is often referred to as the father of the Japanese industrial revolution. He is also the founder of Toyota Industries Co., Ltd.

  2. 2.

    Taiichi Ohno (February 29, 1912–May 28, 1990) is considered to be the father of the Toyota Production System, also known as Lean Manufacturing. He wrote several books about the system, the most popular of which is Toyota Production System: Beyond Large-Scale Production. Born in Dalian, China, and a graduate of the Nagoya Technical High School, he was an employee first of the Toyoda family’s Toyoda Spinning, then moved to the motor company in 1943, and gradually rose through the ranks to become an executive.

  3. 3.

    William Edwards Deming (October 14, 1900–December 20, 1993) was an American statistician, professor, author, lecturer and consultant. In Japan, from 1950 onwards, he taught top management how to improve design (and thus service), product quality, testing, and sales (the last through global markets) through various methods, including the application of statistical methods.

  4. 4.

    Kaoru Ishikawa (1915–1989) was a Japanese University professor and influential quality management innovator best known in North America for the Ishikawa or cause and effect diagram (also known as Fishbone Diagram) used in the analysis of multiple cause phenomena.

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Correspondence to Marco Gobetto .

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© 2014 Springer Science+Business Media Dordrecht

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Gobetto, M. (2014). Quality Management and Continuous Improvement. In: Operations Management in Automotive Industries. Springer Series in Advanced Manufacturing. Springer, Dordrecht. https://doi.org/10.1007/978-94-007-7593-0_8

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  • DOI: https://doi.org/10.1007/978-94-007-7593-0_8

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  • Publisher Name: Springer, Dordrecht

  • Print ISBN: 978-94-007-7592-3

  • Online ISBN: 978-94-007-7593-0

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