System for Reporting and Analysing Incidents

  • Catherine MandelEmail author
  • William Runciman


Incident reporting is a key safety tool in high-risk sectors, including healthcare. To be effective, an incident reporting system must be well constructed and reporting encouraged and supported. The presence of a fair and just culture in the workplace, where reporting is seen as a means of improving patient care, and not a tool to punish others, encourages open and honest reporting. This chapter outlines the rationales, benefits, issues, and features essential for an incident reporting system for radiology and medical imaging by using the Radiology Events Register (RaER) as an example. The challenges limiting incident reporting and the possible solutions are also presented.


Incident report Near miss Patient safety Radiology error Risk management 


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Copyright information

© Springer Science+Business Media Dordrecht 2014

Authors and Affiliations

  1. 1.Cancer ImagingPeter MacCallum Cancer CentreEast MelbourneAustralia
  2. 2.School of Psychology, Social Work and Social PolicyUniversity of South AustraliaAdelaideAustralia

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