Summary and Conclusions

Abstract

Based on project management literature, case studies and experts interviews 55 project performance attributes were identified. Responses were sought through a two-stage questionnaire survey to identify the critical success factor for four project performance criteria: schedule, cost, quality, and no-dispute. Critical success factors vary across the four performance criteria and the impact they have on project performance is dependent on the current project performance level. Some of the critical success factors have been used as predictor variables to predict the project performance using a neural network model. Structural Equation Modeling has shown that among the success factors, ‘human factors’ and ‘management actions’ have positive interrelationship with the project success. Coordination among project participants is also found to be important for project success. Various coordination issues have been discussed and the required traits of a project coordinator have been specified.