Abstract
Business and especially marketing ethics have come to the forefront in recent years. While consumers have been surveyed regarding their perceptions of ethical business and marketing practices, research has been minimal with regard to their perceptions of ethical consumer practices. In addition, few studies have examined the ethical beliefs of elderly consumers even though they are an important and rapidly growing segment. This research investigates the relationship between Machiavellianism, ethical ideology and ethical beliefs for elderly consumers. The results indicate that elderly consumers, while generally being more ethical than younger consumers, are diverse in their ethical beliefs.
Keywords
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsReferences
Bellizzi, J.A., and W. Murdock. 1981. Industrial sales management in the 1980’s. Industrial Marketing Management 10(October): 299–304.
Chonko, L. 1982. Are purchasing agents machiavellian? Journal of Purchasing and Materials Management 18(Winter): 15–20.
Chonko, L., and D. Hunt. 1985. Ethics and marketing management: An empirical examination. Journal of Business Research 13: 339–359.
Christie, R., and F.L. Geis. 1970. Studies in machiavellianism. New York: Academic.
Davis, R.M. 1979. Comparison of consumer acceptance of rights and responsibilities. In Proceedings, 25th annual conference of the American Council on Consumer Interests, ed. N.M. Ackerman, 68–70. Columbia: American Council on Consumer Interests.
DePaulo, P.J. 1986. Ethical perceptions of deceptive bargaining tactics used by salespersons and customers: A double standard. In Proceedings of the division of consumer psychology, ed. J.G. Saegert. Washington, DC: American Psychological Association.
Drucker, P.F. 1981. What is business ethics? Across the Board, October, pp. 22–32.
Ferrell, O.C., and L. Gresham. 1985. A contingency framework for understanding ethical decision making in marketing. Journal of Marketing 49(Summer): 87–96.
Ferrell, O.C., L. Gresham, and J. Fraedrich. 1989. A synthesis of ethical decision models for marketing. Journal of Macromarketing 9(Fall): 55–64.
Forsyth, D.R. 1980. A taxonomy of ethical ideologies. Journal of Personality and Social Psychology 39(1): 175–184.
Forsyth, D.R., and W.R. Pope. 1984. Ethical ideology and judgments of social psychology research: Multidimensional analysis. Journal of Personality and Social Psychology 46(6): 1365–1375.
French, W.A., and R. Fox. 1985. Segmenting the senior citizen market. Journal of Consumer Marketing 2(Winter): 61–74.
Grove, S.J., S.J. Vitell, and D. Strutton. 1989. Non-normative consumer behavior and the techniques of neutralization. In Proceedings of the 1989 AMA winter educators’ conference, ed. Richard Bagozzi and J.Paul Peter, 131–135. Chicago: American Marketing Association.
Haldeman, V.A., J.M. Peters, and P.A. Tripple. 1987. Measuring a consumer energy conservation ethic: An analysis of components. Journal of Consumer Affairs 21(1): 70–85.
Hegarty, W.H., and H.P. Sims Jr. 1978. Some determinants of unethical decision behavior: An experiment. Journal of Applied Psychology 63(August): 451–457.
Hunt, S.D., and L. Chonko. 1984. Marketing and machiavellianism. Journal of Marketing 48(Summer): 30–42.
Hunt, S.D., and L. Chonko. 1987. Ethical problems of advertising agency executives. Journal of Advertising 16(4): 16–25.
Hunt, S.D., and S. Vitell. 1986. A general theory of marketing ethics. Journal of Macromarketing 6(Spring): 5–16.
Hunt, S.D., L. Chonko, and J. Wilcox. 1984. Ethical problems of marketing researcher. Journal of Marketing Research XXI(August): 309–324.
Kallis, M.J., K.A. Krentier, and D.J. Vanier. 1986. The value of user image in quelling aberrant consumer behavior. Journal of the Academy of Marketing Science 14(Spring): 29–35.
Leary, M., P. Knight, and B. Barnes. 1986. Ethical ideologies of the machiavellian. Personality and Social Psychology Bulletin 12(March): 75–80.
Ma, Hing-Keung. 1985. Cross-cultural study of the development of law-abiding orientation. Psychological Reports 57: 967–975.
Moschis, G.P., and J. Powell. 1986. The juvenile shoplifte. The Marketing Mix 10(1, Winter-Spring): 1.
Muncy, J.A., and S.J. Vitell. 1989. Consumer ethics: An empirical investigation of the ethical beliefs of the final consumer. Working paper.
Murphy, P., and G. Laczniak. 1981. Marketing ethics: A review with implications for managers, educators and researchers. In Review of marketing 1981, ed. B. Enis and K. Roering, 251–266. Chicago: American Marketing Association.
Murphy, P., and M.D. Pridgen. 1987. Ethical and legal issues in marketing. Paper presented at A.M.A. Marketing Ethics Workshops, University of Southern Mississippi.
Petre, P. 1986. Marketers mine for gold in the old. Fortune, March 31, pp. 70–78.
Pratt, M., G. Golding, and W. Hunter. 1983. Aging as ripening: Character and consistency of moral judgment in young, mature, and older adults. Human Development 26: 277–288.
Ricklefs, R. 1983. Executive apply stiffer standards than public to ethical dilemmas. The Wall Street Journal 3(November): 27, 43.
Schubert, J.G. 1979. Consumer abuse: Some recommendations for change. In Proceedings, 25th annual conference of the American Council on Consumer Interests, ed. N.M. Ackerman, 12–20. Columbia: American Council on Consumer Interests.
Singhapakdi, A., and S.J. Vitell. 1990. Marketing ethics: Factors influencing perceptions of ethical problems and alternatives. Journal of Macromarketing 10(Spring): 4–18.
Stampfl, R.W. 1979. Multi-disciplinary foundations for a consumer code of ethics. In Proceedings, 25th annual conference of the American Council on Consumer Interest, ed. N.M. Ackerman, 12–20. Columbia: American Council on Consumer Interests.
Sturdivant, F.D., and A.B. Cocanougher. 1973. What are ethical marketing practices? Harvard Business Review (November–December): 10–12 & 176.
Tybout, A.M., and G. Zaltman. 1974. Ethics in marketing research: Their practical relevance. Journal of Marketing Research 11(November): 357–368.
Vitell, S.J. 1986. Marketing ethics: Conceptual and empirical foundations of a positive theory of decision making in situations having ethical content. Unpublished doctoral dissertation, Texas Tech University.
Wilkes, R.E. 1978. Fraudulent behavior by consumers. Journal of Marketing 42(October): 67–75.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Appendix
Appendix
List of scale items
Machiavellian scale
-
1.
Never tell anyone the real reason you did something unless it is useful to do so.
-
2.
The best way to handle people is to tell them what they want to hear.
-
3.
One should take action only when sure it is morally right.
-
4.
Most people are basically good and kind.
-
5.
It is safest to assume that all people have a vicious streak and it will come out when given the chance.
-
6.
Honesty is the best policy in all cases.
-
7.
There is no excuse for lying to someone else.
-
8.
Generally speaking, people won’t work hard unless they’re forced to do so.
-
9.
All in all, it is better to be humble and honest than to be important and dishonest.
-
10.
When you ask someone to do something for you, it is best to give the real reasons for wanting it rather than giving reasons which carry more weight.
-
11.
People who get ahead in the world lead clean, moral lives.
-
12.
Anyone who completely trusts others is asking for big trouble.
-
13.
The biggest difference between criminals and others is that the criminals are stupid enough to get caught.
-
14.
Most people are brave.
-
15.
It is wise to flatter important people.
-
16.
It is possible to be good in all respects.
-
17.
Barnum was wrong when he said that there’s a sucker born every minute.
-
18.
It is hard to get ahead without cutting corners.
-
19.
People suffering from incurable diseases should have the choice of being put painlessly to death.
-
20.
Most people forget more easily the death of their father than the loss of their property.
Ethics position questionnaire (EPQ)
I. Idealism scale
-
1.
A person should make certain that their actions never intentionally harm another even to a small degree.
-
2.
Risks to another should never be tolerated, irrespective of how small the risks might be.
-
3.
The existence of potential harm to others is always wrong, irrespective of the benefits to be gained.
-
4.
One should never psychologically or physically harm another person.
-
5.
One should not perform an action which might in any way threaten the dignity and welfare of another individual.
-
6.
If an action could harm an innocent other, then it should not be done.
-
7.
Deciding whether or not to perform an act by balancing the positive consequences of the act against the negative consequences of the act is immoral.
-
8.
The dignity and welfare of people should be the most important concern in any society.
-
9.
It is never necessary to sacrifice the welfare of others.
-
10.
Moral actions are those which closely match ideals of the most “perfect” action.
II. Relativism scale
-
1.
There are no ethical principles that are so important that they should be a part of any code of ethics.
-
2.
What is ethical varies from one situation and society to another.
-
3.
Moral standards should be seen as being individualistic; what one person considers to be moral may be judged to be immoral by another person.
-
4.
Different types of moralities cannot be compared as to “rightness”.
-
5.
What is ethical for everyone can never be resolved since what is moral or immoral is up to the individual.
-
6.
Moral standards are simply personal rules which indicate how a person should behave, and are not to be applied in making judgments of others.
-
7.
Ethical considerations in interpersonal relations are so complex that individuals should be allowed to formulate their own individual codes.
-
8.
Rigidly codifying an ethical position that prevents certain types of actions stand in the way of better human relations and adjustment.
-
9.
No rule concerning lying can be formulated; whether a lie is permissible or not permissible totally depends upon the situation.
-
10.
Whether a lie is judged to be moral or immoral depends upon the circumstances surrounding the action.
Rights and permissions
Copyright information
© 2013 Springer Science+Business Media B.V.
About this chapter
Cite this chapter
Vitell, S.J., Lumpkin, J.R., Rawwas, M.Y.A. (2013). Consumer Ethics: An Investigation of the Ethical Beliefs of Elderly Consumers. In: Michalos, A., Poff, D. (eds) Citation Classics from the Journal of Business Ethics. Advances in Business Ethics Research, vol 2. Springer, Dordrecht. https://doi.org/10.1007/978-94-007-4126-3_22
Download citation
DOI: https://doi.org/10.1007/978-94-007-4126-3_22
Published:
Publisher Name: Springer, Dordrecht
Print ISBN: 978-94-007-4125-6
Online ISBN: 978-94-007-4126-3
eBook Packages: Business and EconomicsBusiness and Management (R0)
