Skip to main content

Consumer Ethics: An Investigation of the Ethical Beliefs of Elderly Consumers

  • Chapter
  • First Online:

Part of the book series: Advances in Business Ethics Research ((ABER,volume 2))

Abstract

Business and especially marketing ethics have come to the forefront in recent years. While consumers have been surveyed regarding their perceptions of ethical business and marketing practices, research has been minimal with regard to their perceptions of ethical consumer practices. In addition, few studies have examined the ethical beliefs of elderly consumers even though they are an important and rapidly growing segment. This research investigates the relationship between Machiavellianism, ethical ideology and ethical beliefs for elderly consumers. The results indicate that elderly consumers, while generally being more ethical than younger consumers, are diverse in their ethical beliefs.

Keywords

These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
EUR   29.95
Price includes VAT (Finland)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
EUR   85.59
Price includes VAT (Finland)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
EUR   109.99
Price includes VAT (Finland)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

References

  • Bellizzi, J.A., and W. Murdock. 1981. Industrial sales management in the 1980’s. Industrial Marketing Management 10(October): 299–304.

    Article  Google Scholar 

  • Chonko, L. 1982. Are purchasing agents machiavellian? Journal of Purchasing and Materials Management 18(Winter): 15–20.

    Google Scholar 

  • Chonko, L., and D. Hunt. 1985. Ethics and marketing management: An empirical examination. Journal of Business Research 13: 339–359.

    Article  Google Scholar 

  • Christie, R., and F.L. Geis. 1970. Studies in machiavellianism. New York: Academic.

    Google Scholar 

  • Davis, R.M. 1979. Comparison of consumer acceptance of rights and responsibilities. In Proceedings, 25th annual conference of the American Council on Consumer Interests, ed. N.M. Ackerman, 68–70. Columbia: American Council on Consumer Interests.

    Google Scholar 

  • DePaulo, P.J. 1986. Ethical perceptions of deceptive bargaining tactics used by salespersons and customers: A double standard. In Proceedings of the division of consumer psychology, ed. J.G. Saegert. Washington, DC: American Psychological Association.

    Google Scholar 

  • Drucker, P.F. 1981. What is business ethics? Across the Board, October, pp. 22–32.

    Google Scholar 

  • Ferrell, O.C., and L. Gresham. 1985. A contingency framework for understanding ethical decision making in marketing. Journal of Marketing 49(Summer): 87–96.

    Article  Google Scholar 

  • Ferrell, O.C., L. Gresham, and J. Fraedrich. 1989. A synthesis of ethical decision models for ­marketing. Journal of Macromarketing 9(Fall): 55–64.

    Article  Google Scholar 

  • Forsyth, D.R. 1980. A taxonomy of ethical ideologies. Journal of Personality and Social Psychology 39(1): 175–184.

    Article  Google Scholar 

  • Forsyth, D.R., and W.R. Pope. 1984. Ethical ideology and judgments of social psychology research: Multidimensional analysis. Journal of Personality and Social Psychology 46(6): 1365–1375.

    Article  Google Scholar 

  • French, W.A., and R. Fox. 1985. Segmenting the senior citizen market. Journal of Consumer Marketing 2(Winter): 61–74.

    Google Scholar 

  • Grove, S.J., S.J. Vitell, and D. Strutton. 1989. Non-normative consumer behavior and the techniques of neutralization. In Proceedings of the 1989 AMA winter educators’ conference, ed. Richard Bagozzi and J.Paul Peter, 131–135. Chicago: American Marketing Association.

    Google Scholar 

  • Haldeman, V.A., J.M. Peters, and P.A. Tripple. 1987. Measuring a consumer energy conservation ethic: An analysis of components. Journal of Consumer Affairs 21(1): 70–85.

    Article  Google Scholar 

  • Hegarty, W.H., and H.P. Sims Jr. 1978. Some determinants of unethical decision behavior: An experiment. Journal of Applied Psychology 63(August): 451–457.

    Article  Google Scholar 

  • Hunt, S.D., and L. Chonko. 1984. Marketing and machiavellianism. Journal of Marketing 48(Summer): 30–42.

    Article  Google Scholar 

  • Hunt, S.D., and L. Chonko. 1987. Ethical problems of advertising agency executives. Journal of Advertising 16(4): 16–25.

    Google Scholar 

  • Hunt, S.D., and S. Vitell. 1986. A general theory of marketing ethics. Journal of Macromarketing 6(Spring): 5–16.

    Article  Google Scholar 

  • Hunt, S.D., L. Chonko, and J. Wilcox. 1984. Ethical problems of marketing researcher. Journal of Marketing Research XXI(August): 309–324.

    Article  Google Scholar 

  • Kallis, M.J., K.A. Krentier, and D.J. Vanier. 1986. The value of user image in quelling aberrant consumer behavior. Journal of the Academy of Marketing Science 14(Spring): 29–35.

    Article  Google Scholar 

  • Leary, M., P. Knight, and B. Barnes. 1986. Ethical ideologies of the machiavellian. Personality and Social Psychology Bulletin 12(March): 75–80.

    Article  Google Scholar 

  • Ma, Hing-Keung. 1985. Cross-cultural study of the development of law-abiding orientation. Psychological Reports 57: 967–975.

    Article  Google Scholar 

  • Moschis, G.P., and J. Powell. 1986. The juvenile shoplifte. The Marketing Mix 10(1, Winter-Spring): 1.

    Google Scholar 

  • Muncy, J.A., and S.J. Vitell. 1989. Consumer ethics: An empirical investigation of the ethical beliefs of the final consumer. Working paper.

    Google Scholar 

  • Murphy, P., and G. Laczniak. 1981. Marketing ethics: A review with implications for managers, educators and researchers. In Review of marketing 1981, ed. B. Enis and K. Roering, 251–266. Chicago: American Marketing Association.

    Google Scholar 

  • Murphy, P., and M.D. Pridgen. 1987. Ethical and legal issues in marketing. Paper presented at A.M.A. Marketing Ethics Workshops, University of Southern Mississippi.

    Google Scholar 

  • Petre, P. 1986. Marketers mine for gold in the old. Fortune, March 31, pp. 70–78.

    Google Scholar 

  • Pratt, M., G. Golding, and W. Hunter. 1983. Aging as ripening: Character and consistency of moral judgment in young, mature, and older adults. Human Development 26: 277–288.

    Article  Google Scholar 

  • Ricklefs, R. 1983. Executive apply stiffer standards than public to ethical dilemmas. The Wall Street Journal 3(November): 27, 43.

    Google Scholar 

  • Schubert, J.G. 1979. Consumer abuse: Some recommendations for change. In Proceedings, 25th annual conference of the American Council on Consumer Interests, ed. N.M. Ackerman, 12–20. Columbia: American Council on Consumer Interests.

    Google Scholar 

  • Singhapakdi, A., and S.J. Vitell. 1990. Marketing ethics: Factors influencing perceptions of ethical problems and alternatives. Journal of Macromarketing 10(Spring): 4–18.

    Article  Google Scholar 

  • Stampfl, R.W. 1979. Multi-disciplinary foundations for a consumer code of ethics. In Proceedings, 25th annual conference of the American Council on Consumer Interest, ed. N.M. Ackerman, 12–20. Columbia: American Council on Consumer Interests.

    Google Scholar 

  • Sturdivant, F.D., and A.B. Cocanougher. 1973. What are ethical marketing practices? Harvard Business Review (November–December): 10–12 & 176.

    Google Scholar 

  • Tybout, A.M., and G. Zaltman. 1974. Ethics in marketing research: Their practical relevance. Journal of Marketing Research 11(November): 357–368.

    Article  Google Scholar 

  • Vitell, S.J. 1986. Marketing ethics: Conceptual and empirical foundations of a positive theory of decision making in situations having ethical content. Unpublished doctoral dissertation, Texas Tech University.

    Google Scholar 

  • Wilkes, R.E. 1978. Fraudulent behavior by consumers. Journal of Marketing 42(October): 67–75.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Scott J. Vitell .

Editor information

Editors and Affiliations

Appendix

Appendix

List of scale items

Machiavellian scale

  1. 1.

    Never tell anyone the real reason you did something unless it is useful to do so.

  2. 2.

    The best way to handle people is to tell them what they want to hear.

  3. 3.

    One should take action only when sure it is morally right.

  4. 4.

    Most people are basically good and kind.

  5. 5.

    It is safest to assume that all people have a vicious streak and it will come out when given the chance.

  6. 6.

    Honesty is the best policy in all cases.

  7. 7.

    There is no excuse for lying to someone else.

  8. 8.

    Generally speaking, people won’t work hard unless they’re forced to do so.

  9. 9.

    All in all, it is better to be humble and honest than to be important and dishonest.

  10. 10.

    When you ask someone to do something for you, it is best to give the real reasons for wanting it rather than giving reasons which carry more weight.

  11. 11.

    People who get ahead in the world lead clean, moral lives.

  12. 12.

    Anyone who completely trusts others is asking for big trouble.

  13. 13.

    The biggest difference between criminals and others is that the criminals are stupid enough to get caught.

  14. 14.

    Most people are brave.

  15. 15.

    It is wise to flatter important people.

  16. 16.

    It is possible to be good in all respects.

  17. 17.

    Barnum was wrong when he said that there’s a sucker born every minute.

  18. 18.

    It is hard to get ahead without cutting corners.

  19. 19.

    People suffering from incurable diseases should have the choice of being put painlessly to death.

  20. 20.

    Most people forget more easily the death of their father than the loss of their property.

Ethics position questionnaire (EPQ)

I. Idealism scale

  1. 1.

    A person should make certain that their actions never intentionally harm another even to a small degree.

  2. 2.

    Risks to another should never be tolerated, irrespective of how small the risks might be.

  3. 3.

    The existence of potential harm to others is always wrong, irrespective of the benefits to be gained.

  4. 4.

    One should never psychologically or physically harm another person.

  5. 5.

    One should not perform an action which might in any way threaten the dignity and welfare of another individual.

  6. 6.

    If an action could harm an innocent other, then it should not be done.

  7. 7.

    Deciding whether or not to perform an act by balancing the positive con­sequences of the act against the negative consequences of the act is immoral.

  8. 8.

    The dignity and welfare of people should be the most important concern in any society.

  9. 9.

    It is never necessary to sacrifice the welfare of others.

  10. 10.

    Moral actions are those which closely match ideals of the most “perfect” action.

II. Relativism scale

  1. 1.

    There are no ethical principles that are so important that they should be a part of any code of ethics.

  2. 2.

    What is ethical varies from one situation and society to another.

  3. 3.

    Moral standards should be seen as being individualistic; what one person considers to be moral may be judged to be immoral by another person.

  4. 4.

    Different types of moralities cannot be compared as to “rightness”.

  5. 5.

    What is ethical for everyone can never be resolved since what is moral or immoral is up to the individual.

  6. 6.

    Moral standards are simply personal rules which indicate how a person should behave, and are not to be applied in making judgments of others.

  7. 7.

    Ethical considerations in interpersonal relations are so complex that individuals should be allowed to formulate their own individual codes.

  8. 8.

    Rigidly codifying an ethical position that prevents certain types of actions stand in the way of better human relations and adjustment.

  9. 9.

    No rule concerning lying can be formulated; whether a lie is permissible or not permissible totally depends upon the situation.

  10. 10.

    Whether a lie is judged to be moral or immoral depends upon the circumstances surrounding the action.

Rights and permissions

Reprints and permissions

Copyright information

© 2013 Springer Science+Business Media B.V.

About this chapter

Cite this chapter

Vitell, S.J., Lumpkin, J.R., Rawwas, M.Y.A. (2013). Consumer Ethics: An Investigation of the Ethical Beliefs of Elderly Consumers. In: Michalos, A., Poff, D. (eds) Citation Classics from the Journal of Business Ethics. Advances in Business Ethics Research, vol 2. Springer, Dordrecht. https://doi.org/10.1007/978-94-007-4126-3_22

Download citation

Publish with us

Policies and ethics