The Art of Facilitation

  • Jan Marie FritzEmail author
  • Jan Marie Fritz
Part of the Clinical Sociology: Research and Practice book series (CSRP)


This chapter discusses the use of facilitation by mediators and others who assist groups with their work. The chapter begins with definitions of facilitation and an explanation of why mediators might use the term facilitation rather than mediation. Facilitators’ levels of expertise are identified and discussed. Special attention is paid to the facilitation of meetings in the United States.


American Cancer Society Public Hearing Action Item Conflict Zone Practice Facilitator 
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Copyright information

© Springer Science+Business Media Dordrecht 2014

Authors and Affiliations

  1. 1.University of CincinnatiCincinnatiUSA
  2. 2.Centre for Sociological ResearchUniversity of JohannesburgJohannesburgSouth Africa

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