Advertisement

Enhancing the Academic Internship Learning Experience for Business Education—A Critical Review and Future Directions

  • Maike Gerken
  • Bart Rienties
  • Bas Giesbers
  • Karen D. Könings
Chapter
Part of the Advances in Business Education and Training book series (ABET, volume 4)

Abstract

Academic internships represent an approach for professional development of student’s generic and specific skills and allow students to gain relevant work experience. Despite the growing popularity of internships, limited research has examined the potential benefits of internship supervision at a distance through Computer-Supported Collaborative Learning (CSCL). This chapter combines the findings of a literature review with insights from a concept-mapping exercise with 22 experts from 15 business schools to identify what constitutes effective collaboration of the three stakeholders: students, company, and business school. Results reveal the inherent goals and expectations of internship supervision differ for companies and business schools. Therefore, the substantial benefits could be obtained through CSCL by effective communication and collaboration between the three stakeholders during internships. Future research has to address whether the identified concept map of internships can be successfully implemented in practice.

Keywords

Business School Business Student Internship Program Business Education Academic Internship 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Notes

Acknowledgment

This chapter was written in the context of the Sprint E-learning project and the E-learning taskforce UM Internship project, both funded by Maastricht Business School. The authors would like to thank the anonymous reviewers for their useful comments and the experts at EDiNEB 2010 in London, UK for their input and their suggestions for further improvement.

References

  1. Arts, J. A., Gijselaers, W. H., & Boshuizen, H. (2006). Understanding managerial problem-solving, knowledge use and information processing: Investigating stages from school to the workplace. Contemporary Educational Psychology, 31(4), 387–410.CrossRefGoogle Scholar
  2. Beard, D. F. (1998). The status of internships/cooperative education experiences in accounting education. Journal of Accounting Education, 16(3/4), 507–516.CrossRefGoogle Scholar
  3. Beard, D. F. (2007). Assessment of internship experiences and accounting core competencies. Accounting Education: An International Journal, 16(2), 207–220. doi: 10.1080/09639280701234625.CrossRefGoogle Scholar
  4. Beck, J. E., & Halim, H. (2008). Undergraduate internships in accounting: What and how do Singapore interns learn from experience? Accounting Education: An International Journal, 17(2), 151–172. doi: 10.1080/09639280701220277.CrossRefGoogle Scholar
  5. Beckett, H. (2006). All good practice. People Management, 12(5), 38–40.Google Scholar
  6. Beenen, G., & Mrousseau, D. M. (2010). Getting the most from MBA internships: Promoting intern learning and job acceptance. Human Resource Management, 49(1), 3. doi: 10.1002/hrm.20331.CrossRefGoogle Scholar
  7. Birch, C., Allen, J., McDonald, J., & Tomaszczyk, E. (2010). Graduate Internships—bridging the academic and vocational divide. In S. Halley, C. Birch, D. T. Tempelaar, M. McCuddy, N. Hernández Nanclares, S. Reeb-Gruber, W. H. Gijselaers, B. Rienties, & E. Nelissen (Eds.), Proceedings of the 17th EDINEB Conference: Crossing borders in education and work-based learning (pp. 194–195). London: FEBA ERD Press.Google Scholar
  8. Black, G., & Bachman, V. (2007). Virtual internships in the business accounting curriculum: A feasibility study. Journal of Business Administration Online, 6(2), 1–15.Google Scholar
  9. Brooks, L., Cornelius, A., Greenfield, E., & Joseph, R. (1995). The relation of career-related work or internship experience to the career development of college seniors. Journal of Vocational Behavior, 46(3), 332–349.CrossRefGoogle Scholar
  10. Brown, C. M., & Murphy, T. J. (2005). Understanding student learning in undergraduate information studies internships. Journal of Education for Library and Information Science, 46(3), 234–247.CrossRefGoogle Scholar
  11. Callanan, G., & Benzing, C. (2004). Assessing the role of internships in the career-oriented employment of graduating college students. Education & Training, 46(2), 82–89.CrossRefGoogle Scholar
  12. Cannon, J. A., & Arnold, M. J. (1998). Student expectations of collegiate internship programs in business: A 10-year update. Journal of Education for Business, 73(4), 202.CrossRefGoogle Scholar
  13. Carlson, R. D., Repman, J., & Downs, E. (2001). Field experiences at a distance: Virtual internships. In J. Price et al. (Eds.), Proceedings of Society for Information Technology & Teacher Education International Conference 2001 (pp. 2843–2844). Chesapeake: AACE.Google Scholar
  14. Coco, M. (2000). Internships: A try before you buy arrangement. Advanced Management Journal, 65, 41–47.Google Scholar
  15. Conroy, R., & Khan, R. (2009). Integrating virtual internships into online classrooms. Journal of Commercial Biotechnology, 15(2), 97–112.CrossRefGoogle Scholar
  16. Cook, S. J., Parker, R. S., & Pettjohn, C. E. (2004). The perceptions of interns: A longitudinal case study. Journal of Education for Business, 79(3), 179–185.Google Scholar
  17. Cooke, N. J. (1994). Varieties of knowledge elicitation techniques. International Journal of Human-Computer Studies, 41(6), 801–849. doi: 10.1006/ijhc.1994.1083.Google Scholar
  18. D’abate, C. P., Youndt, M. A., & Wenzel, K. E. (2009). Making the most of an internship: An empirical study of internship satisfaction. Academy of Management Learning & Education, 8(4), 527–539.CrossRefGoogle Scholar
  19. Divine, R. L., Linrud, J. L., Miller, R. H., & Wilson, J. H. (2007). Required internship programs in marketing: Benefits, challenges and determinants of fit. Marketing Education Review, 17(2), 45–52.Google Scholar
  20. Divine, R. L., Miller, R. H., Wilson, J. H., & Linrud, J. L. (2008). Key philosophical decisions to consider when designing an internship program. Journal of Management and Marketing Research, 12, 1–8.Google Scholar
  21. English, D. M., & Koeppen, D. R. (1993). The relationship of accounting internships and subsequent academic performance. Issues in Accounting Education, 8(2), 292–299.Google Scholar
  22. Gault, J., Redington, J., & Schlager, T. (2000). Undergraduate business internships and career success: Are they related? Journal of Marketing Education, 22, 45–53.CrossRefGoogle Scholar
  23. Gault, J., Leach, E., & Duey, M. (2010). Effects of business internships on job marketability: The employers’ perspective. Education & Training, 52(1), 76–88.CrossRefGoogle Scholar
  24. Giesbers, B., van Bruggen, J., Hermans, H., Joosten-ten Brinke, D., Burgers, J., Koper, R. (2007). Towards a methodology for educational modelling: A case in educational assessment. Educational Technology & Society, 10(1), 237–247.Google Scholar
  25. Giesbers, B., Rienties, B., Gijselaers, W. H., Segers, M., & Tempelaar, D. T. (2009). Social presence, web-videoconferencing and learning in virtual teams. Industry and Higher Education, 23(4), 301–310.CrossRefGoogle Scholar
  26. Hall, M., Stiles, G., Kuzma, J., & Elliott, K. (1998). A comparison of student and employer expectations with regard to business internships. Marketing Education Review, 5(3), 41–49.Google Scholar
  27. Hughes, G., & Hay, D. (2001). Use of concept mapping to integrate the different perspectives of designers and other stakeholders in the development of e-learning materials. British Journal of Educational Technology, 32(5), 557–569.CrossRefGoogle Scholar
  28. Hurst, J. L., & Good, L. K. (2010). A 20-year evolution of internships: Implications for retail interns, employers and educators. The International Review of Retail, Distribution and Consumer Research, 20(1), 175–186. doi: http://dx.doi.org/10.1080/09593960903498342.CrossRefGoogle Scholar
  29. Johari, A., & Bradshaw, A. C. (2006). Project-based learning in an internship program: A qualitative study of related roles and their motivational attributes. Education Technological Research Development, 56, 329–359.CrossRefGoogle Scholar
  30. Knechel, W. R., & Snowball, D. (1987). Accounting internships and subsequent academic performance: An empirical study. The Accounting Review, 62(4), 799–807.Google Scholar
  31. Knemeyer, A. M., & Murphy, P. R. (2002). Logistics internships: Employer and student perspectives. International. Journal of Physical Distribution & Logistics management, 32(2), 135–152.Google Scholar
  32. Knouse, S. B., & Fontenot, G. (2008). Benefits of the business college internship: A research review. Journal of Employment Counseling, 45(2), 61–66.CrossRefGoogle Scholar
  33. Knouse, S. B., Tanner, J. R., & Harris, E. W. (1999). The relation of college internships, college performance, and subsequent job opportunity. Journal of Employment Counseling, 36(1), 35–44.CrossRefGoogle Scholar
  34. de Leng, B. A., Dolmans, D. H. J. M., Jöbsis, R., Muijtjens, A. M. M., & van der Vleuten, C. P. M. (2009). Exploration of an e-learning model to foster critical thinking on basic science concepts during work placements. Computers & Education, 53(1), 1–13.CrossRefGoogle Scholar
  35. Maskooki, K., Rama, D. V., & Raghunandan, K. (1998). Internships in undergraduate finance programs. Financial Practice and Education, 8(2), 74–82.Google Scholar
  36. McCollum, J. K., & Schoening, N. C. (2004). Case study of management internships: Eastern Europeans in America. International Journal of Public Administration, 27(11–12), 905–915. doi: 10.1081/LPAD-200037359.CrossRefGoogle Scholar
  37. McDonald, J., Birch, C., Hitchman, A., Fox, P., & Lido, C. (2010). Developing graduate employability through internships: New evidence from a UK university. In S. Halley, C. Birch, D. T. Tempelaar, M. McCuddy, N. Hernández Nanclares, S. Reeb-Gruber, W. H. Gijselaers, B. Rienties, & E. Nelissen (Eds.), Proceedings of the 17th EDINEB Conference: Crossing borders in education and work-based learning (pp. 349–358). London: FEBA ERD Press.Google Scholar
  38. Mello, J. A. (2006). Enhancing the international business curriculum through partnership with the United States department of commerce: The “e” award internship program. Journal of Management Education, 30(5), 690–699.CrossRefGoogle Scholar
  39. Mintzberg, H. (2004). Managers not MBAs: A hard look at the soft practice of managing and management development. San Francisco: Berrett-Koehler.Google Scholar
  40. Muhamad, R., Yahya, Y., Shahimi, S., & Mahzan, N. (2009). Undergraduate internship attachment in accounting: The intern’s perspective. International Education Studies, 2(4), 49–55.Google Scholar
  41. NACE. (2009). 2009 Student Survey. Retrieved September 2, 2010 from http://naceweb.org.
  42. Narayanan, V. K., Olk, P. M., & Fukami, C. V. (2010). Determinants of internship effectiveness: An exploratory model. Academy of Management Learning and Education, 9(1), 61–80.CrossRefGoogle Scholar
  43. Rienties, B., Tempelaar, D. T., Pinckaers, M., Giesbers, B., & Lichel, L. (2010). The diverging effects of social network sites on receiving job information for students and professionals. International Journal of Sociotechnology and Knowledge Development, 2(4), 39–53.CrossRefGoogle Scholar
  44. Rothman, M., & Lampe, M. (2009). Business school internships: Sources and Resources. Paper presented at the Proceedings of ASBBS 2009, Las Vegas, US.Google Scholar
  45. Sapp, D. A., & Zhang, Q. (2009). Trends in industry supervisors’ feedback on business communication internships. Business Communication Quarterly, 72(3), 274–288. doi: 10.1177/1080569909336450.CrossRefGoogle Scholar
  46. Schambach, T. P., & Dirks, J. (2002). Student perceptions of internship experiences. Paper presented at the 17th Annual Conferences of the International Academy for Information Management, Barcelona, Spain.Google Scholar
  47. Schambach, T. P., & Kephart, D. (1999). Do I/S students value internship experiences? Paper presented at the Proceedings of the 17th International Academy for Information Management, Barcelona, Spain.Google Scholar
  48. Siegel, P. H., & Rigsby, J. T. (1988). The relationship of accounting internships and subsequent professional performance. Issues in Accounting Education, 3(2), 423–433.Google Scholar
  49. Taylor, M. S. (1988). Effects of college internships on individual participants. Journal of Applied Psychology, 73(3), 393–401.CrossRefGoogle Scholar
  50. Thiel, G. R., & Hartley, N. T. (1997). Cooperative education: A natural synergy between business and academia. Advanced Management Journal, 62(3), 19–25.Google Scholar
  51. Tovey, J. (2001). Building connections between industry and university: Implementing an internship program at a regional university. Technical Communication Quarterly, 10(2), 225–239.CrossRefGoogle Scholar
  52. Tynjälä, P. (2008). Perspectives into learning at the workplace. Educational Research Review, 3(2), 130–154.CrossRefGoogle Scholar
  53. Van Dorp, C. (2008). A premier European platform for clearing e-internships. British Journal of Educational Technology, 39(1), 175–179. doi: 10.1111/j.1467–8535.2007.00731.x.Google Scholar
  54. Van Dorp, C., Virkus, S., Egaña y Espinosa de los Monteros, A. H., de Baan, M. K., Sepe, R., Stefanelli, C. (2008). Stimulating European Employability through Cross Sector Virtual Mobility: European Funded Research on Flexible Modality Internships. Publication co-funded by the Leonardo da Vinci programme (Lifelong Learning) and European Association of Distance Teaching Universities, Heerlen, The Netherlands.Google Scholar
  55. Weible, R. (2010). Are universities reaping the available benefits internship programs offer? Journal of Education for Business, 85, 59–63.CrossRefGoogle Scholar

Copyright information

© Springer Science+Business Media Dordrecht 2012

Authors and Affiliations

  • Maike Gerken
    • 1
  • Bart Rienties
    • 2
  • Bas Giesbers
    • 3
  • Karen D. Könings
    • 4
  1. 1.Department for Educational Research and DevelopmentSchool of Business and Economics, Maastricht UniversityMaastrichtNetherlands
  2. 2.Centre for Educational and Academic DevelopmentUniversity of SurreySurreyUK
  3. 3.Department for Educational Research and DevelopmentSchool of Business and Economics, Maastricht UniversityMaastrichtNetherlands
  4. 4.Department of Educational Development and ResearchFaculty of Health, Medicine and Life Sciences, Maastricht UniversityMaastrichtNetherlands

Personalised recommendations