Key Points
• The UK has quality standards for commissioning and delivering clinical and laboratory genetic services and for the education and training of staff
• There are quality standards at national, regional and local levels
• Quality markers for genetic services have generally grown from the experiences of genetic professionals over the last 30 years.
• These have formed the basis of formal quality schemes now in operation, which are increasingly being linked to funding
• There is agreement on measuring processes, but debate continues about how best to measure quality of outcomes (for instance, a genetic consultation)
• The views of users of the services (patients and professionals) are an essential component of the quality schemes
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References
Royal College of Physicians. Clinical genetic services: activity, outcome, effectiveness and quality. London: Royal College of Physicians, 1998.
Scally G, Donaldson LJ. Looking forward: clinical governance and the drive for quality improvement in the new NHS in England. Br Med J 1998; 317: 61–65.
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Farndon, P. (2010). Quality Issues in Genetics Services in the United Kingdom. In: Kristoffersson, U., Schmidtke, J., Cassiman, J. (eds) Quality Issues in Clinical Genetic Services. Springer, Dordrecht. https://doi.org/10.1007/978-90-481-3919-4_7
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DOI: https://doi.org/10.1007/978-90-481-3919-4_7
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