Culture Implications on Future Work Design—New Technologies and Collaborations for Controllers and Pilots

  • Pernilla Ulfvengren
  • Lena Mårtensson
  • Fredrik Barchéus
Conference paper


Future air traffic management is facing major changes that will bring pilots and controllers, two professional cultures, closer with new technologies and collaboration. Earlier research on safety culture and organisational change such as mergers and implementing new system designs have been rewieved to identify applicable implications for the future work design of the air-ground joint system. The HILAS project has developed relevant tools for both intra- and inter-organisational processes for maintenance and flight operations and may function as a role model. It is concluded that preventive measures for facilitating successful future system operations is to develop similar integrating tools for knowledge management, process modeling, training modules for cross-learning, reporting, risk models as well as performance measures and indicators.


Safety culture ATC Flight operations Work design 



The authors would like to thank all of the HILAS team for great fun!


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Copyright information

© Springer-Verlag Italia Srl 2011

Authors and Affiliations

  • Pernilla Ulfvengren
    • 1
  • Lena Mårtensson
    • 1
  • Fredrik Barchéus
    • 1
  1. 1.Division of Industrial Work ScienceKTH, Royal Institute of Technology, School of Industrial Technology and ManagementStockholmSweden

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