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Il medico e la violenza sul posto di lavoro

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Valutazione e gestione della violenza

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Riassunto

Negli ultimi decenni la violenza sul posto di lavoro ha rappresentato un’importante preoccupazione per la popolazione e per i lavoratori americani. Sebbene il terrorismo internazionale sia stato al centro della politica estera e dei media, la violenza sul posto di lavoro ha continuato a rappresentare la preoccupazione principale dei lavoratori (Pinkerton Consulting and Investigations, 2003). Il termine violenza sul posto di lavoro evoca immagini di lavoratori armati e scontenti che gettano scompiglio, uccidendo e ferendo i colleghi e, nella maggior parte dei casi, uccidendosi o restando uccisi nel corso dell’arresto da parte della polizia. Contrariamente alla percezione pubblica ed al ritratto dei media, gli episodi di violenza sul posto di lavoro che richiamano un tale stereotipo sono diminuiti sin dal 1994 (Bureau of Labor Statistics, 2006a), così come il tasso complessivo di crimini violenti negli Stati Uniti; molto più comune è un assortimento di comportamenti che sono legittimamente inclusi sotto un’ampia definizione di violenza o aggressività sul posto di lavoro: aggressioni non fatali, atti di bullismo, molestie (sessuali e non sessuali), abuso verbale, minacce di origine nota o anonima, e procurare dei falsi allarmi. Anche gli atti di terrorismo con armi convenzionali, chimiche, biologiche, radiologiche o nucleari possono essere inclusi tra gli episodi di violenza sul posto di lavoro, essendo questi ultimi obiettivi comuni degli attacchi di terrorismo (Schouten et al., 2004).

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  1. R. Schouten
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Schouten, R. (2014). Il medico e la violenza sul posto di lavoro. In: Valutazione e gestione della violenza. Springer, Milano. https://doi.org/10.1007/978-88-470-1738-2_25

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