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Intelligent Telecommunication System Using Semantic-Based Information Retrieval

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Proceedings of the Second International Conference on Computer and Communication Technologies

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 381))

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Abstract

Artificial intelligence refers to the ability by which a system studies human ideas and applies them in computerized machines. One of the advantages of a speech recognition system is to simultaneously convert the user’s voice into text. The current telephony system provides a feature of recording a voice call, but it has no processing capability to analyze a phone call. In our project, we introduce an intelligent agent into the telephony system. An unattended phone call is recorded and a recognizer converts the analog signal into a digital signal for speech processing. The analyzer consists of a database which holds some important preprocessed keywords and the intelligent agent can formulate the state of the situation. In case of urgency, the message is examined by the parser to identify the time of the incident and the sentiment analyzer has been used to avoid prank calls. Thus, an epistle would be sent to the user in case of exigency or the voice message is stored by default method.

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Author information

Authors and Affiliations

  1. RMD Engineering College, Chennai, India

    E. Ajith Jubilson

  2. Sri Manakula Vinayagar Engineering College, Puducherry, India

    P. Dhanavanthini, P. Victer Paul, V. Pravinpathi, M. RamCoumare & S. Paranidharan

Authors
  1. E. Ajith Jubilson
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  2. P. Dhanavanthini
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  3. P. Victer Paul
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  4. V. Pravinpathi
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  5. M. RamCoumare
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  6. S. Paranidharan
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Corresponding author

Correspondence to E. Ajith Jubilson .

Editor information

Editors and Affiliations

  1. Department of Computer Science and Engineering, Anil Neerukonda Institute of Technology and Sciences, Visakhapatnam, India

    Suresh Chandra Satapathy

  2. Department of CSE, CMR Technical Campus, Hyderabad, India

    K. Srujan Raju

  3. Computer Science & Engineering, Kalyani University, Nadia, West Bengal, India

    Jyotsna Kumar Mandal

  4. Electronics and Communication, Shri Ramswaroop Memorial Group of Professional Colleges, Lucknow, Uttar Pradesh, India

    Vikrant Bhateja

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© 2016 Springer India

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Ajith Jubilson, E., Dhanavanthini, P., Victer Paul, P., Pravinpathi, V., RamCoumare, M., Paranidharan, S. (2016). Intelligent Telecommunication System Using Semantic-Based Information Retrieval. In: Satapathy, S., Raju, K., Mandal, J., Bhateja, V. (eds) Proceedings of the Second International Conference on Computer and Communication Technologies. Advances in Intelligent Systems and Computing, vol 381. Springer, New Delhi. https://doi.org/10.1007/978-81-322-2526-3_15

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  • DOI: https://doi.org/10.1007/978-81-322-2526-3_15

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  • Publisher Name: Springer, New Delhi

  • Print ISBN: 978-81-322-2525-6

  • Online ISBN: 978-81-322-2526-3

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