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Identification and Modelling of Critical Success Factors of a Humanitarian Supply Chain

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Managing Humanitarian Logistics

Abstract

Disaster is a disruption in the effective conduct of operations of an individual, system, organisation or nation. It may result into loss of infrastructure, resources and human lives. Generally, it adversely affects the economic well-being. Occurrence of many disasters till date, man-made or natural, has opened up a large number of issues that need careful attention. Recovery from a disaster, which affects human being, is a major challenge in the Humanitarian Supply Chain Management (HSCM). Even though the occurrence of these events could not have been avoided, the impact could be reduced by different means including effective functioning of HSCM. This paper presents a novel approach to identify qualitative factors of HSCM, in terms of food supply and involved logistics, and models the hierarchical relationship among these using Interpretive Structural Modelling (ISM). The purpose of this paper is to consider the factors directly affecting the relief operations within an HSCM and, also, the hierarchical order in which these factors are to be managed, based on their criticality, driving power and dependence. ISM has been applied for the identification of this order. This paper provides important insights into the management of strategic, operational and performance variables of HSCM.

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Correspondence to Rachita Gupta .

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Fulzele, V., Gupta, R., Shankar, R. (2016). Identification and Modelling of Critical Success Factors of a Humanitarian Supply Chain. In: Sahay, B., Gupta, S., Menon, V. (eds) Managing Humanitarian Logistics. Springer Proceedings in Business and Economics. Springer, New Delhi. https://doi.org/10.1007/978-81-322-2416-7_3

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