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Corporate Social Responsibility and Community Development in Assam: A Case Study of Oil India Limited

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Implementing Corporate Social Responsibility


In post- liberalization India, corporate social responsibility (CSR) has broader implications for the nation than ever before. It reduces dependence on the government for action on social issues. The majority of government programs has become enmeshed in political manipulation, corruption and bitter infighting. As per the latest guidelines released by the Government of India, one of the important objectives for the implementation of CSR schemes by Central Public Sector Enterprise (CPSE) is to generate community goodwill, create social impact and visibility. Oil India Limited (OIL), a Navaratna (The Government of India, in 1997, accorded the status of ‘Navratna’ nine Public Sector Enterprises (PSEs) which gave them greater autonomy to compete in the global market so as to “support [them] in their drive to become global giants”. Since then, the number of PSEs with a ‘Navratna’ status has been raised to 15. SOURCE: PSE that has a large footprint in Assam, considers community development (CD) as a key element of its CSR program. Assam is the gateway to north-east India and is not yet free from ethnic conflicts, insurgency and governance issues. There is a need for public-private partnership with well-defined controls, processes and the optimum use of resources to achieve social change. Participatory planning, building local capacities and financial sustainability can reinforce peace and tranquility in the region. It has been seen in the last decade that OIL, with its proactive approach towards community development, has generated immense goodwill which has benefited the company and the larger community in Assam. The central argument of this paper is that globalization, liberalization and forces of isomorphism have changed stakeholder expectations and are now of increased importance in managing business that is based on “beyond profit” motives and in a socially responsible way. The author has adopted the exploratory research design with qualitative techniques to cite OIL’s community development initiatives.

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Correspondence to Pulak Dhar PhD .

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Dhar, P. (2014). Corporate Social Responsibility and Community Development in Assam: A Case Study of Oil India Limited. In: Ray, S., Siva Raju, S. (eds) Implementing Corporate Social Responsibility. Springer, New Delhi.

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