ICoRD'13 pp 939-950 | Cite as

Optimization of the Force Feedback of a Dishwasher Door Putting the Human in the Design Loop

  • Guilherme  Phillips Furtado
  • Francesco Ferrise
  • Serena Graziosi
  • Monica Bordegoni
Conference paper
Part of the Lecture Notes in Mechanical Engineering book series (LNME)


The aim of the research work described in the paper is to enable designers to optimize the force feedback of a dishwasher door, in order to improve the user experience with the product at the moment of purchase. This is obtained by allowing the user to test the product since the beginning of the design process through the use of interactive Virtual Prototypes based on haptic technologies. A commercially available dishwasher is used as case study. The mechanical system producing the force feedback is modeled in a multi-domain simulation environment, and in parallel a parameterized simplified simulation is made available to the user through a force feedback haptic device. That feedback can be easily modified on user’s requests and the desired behavior can be sent back to the multi-domain simulation, which optimizes the system to behave in the desired way. How to correctly involve humans into the proposed design framework is also discussed, highlighting their key role in determining product characteristics.


Virtual prototyping Product virtualization Human in the loop Product design 



The authors would like to thank the Indesit Company, and in particular Eng. Dino Bongini, for providing the case study and the feedback during the development of the case study.


  1. 1.
    Norman DA (2003) Emotional design: why we love (or hate) everyday things. Basic BooksGoogle Scholar
  2. 2.
    Neff J (2000) Product scents hide absence of true innovation. Advertising Age 7:22Google Scholar
  3. 3.
    Spence C, Gallace A (2001) Multisensory design: reaching out to touch the consumer. Psychol Mark 28(3):267–308CrossRefGoogle Scholar
  4. 4.
    Meyer C, Schwager A (2007) Understanding customer experience. Harvard Bus Rev 117–126Google Scholar
  5. 5.
    Veryzer RW (2005) The roles of marketing and industrial design in discontinuous new product development. J Prod Innov Manage 22(1):22–41CrossRefGoogle Scholar
  6. 6.
    Otto KN, Wood KL (2001) Product design: techniques in reverse engineering and new product development. Prentice-Hall, Upper Saddle RiverGoogle Scholar
  7. 7.
    Ferrise F, Bordegoni M, Graziosi S, (2012) A method for designing users’ experience with industrial products based on a multimodal environment and mixed prototypes. Comput-Aided Des Appl (in press)Google Scholar
  8. 8.
    Bordegoni M, Ferrise F, Cugini U (2012) Development of virtual prototypes based on visuo/tactile interaction for the preliminary evaluation of consumer products usage. CIRP Design 2012:149–158Google Scholar
  9. 9.
    Marquis-Favre W, Bideaux E, Scavarda S (2006) A planar mechanical library in the AMESim simulation software. Part II: library composition and illustrative example. Simul Model Pract Theor 14(2):95–111MathSciNetCrossRefGoogle Scholar
  10. 10.
    Harding JA, Popplewell K, Fung YK, Omar AR (2001) An intelligent information framework relating customer requirements and product characteristics. Comput Ind 44(1):51–65CrossRefGoogle Scholar
  11. 11.
    Griffin A, Hauser JR (1996) Integrating R&D and marketing: a review and analysis of the literature. J Prod Innov Manage 13(3):191–215CrossRefGoogle Scholar
  12. 12.
    Leenders M, Wierenga B (2002) The effectiveness of different mechanisms for integrating marketing and R&D. J Prod Innov Manage 19(4):305–317Google Scholar
  13. 13.
    Michalek JJ, Feinberg FM, Papalambros PY (2005) Linking marketing and engineering product design decisions via analytical target cascading. J Prod Innov Manage 22(1):42–62CrossRefGoogle Scholar
  14. 14.
    Buchenau M, Fulton J (2000) Experience prototyping symposium on designing interactive systems 2000, ACM Press, Brooklyn, pp 424–433Google Scholar
  15. 15.
    Zorriassatine F et al (2003) A survey of virtual prototyping techniques for mechanical product development. Proc Instit Mech Eng, Part B: J Eng Manuf 217(4):513–530CrossRefGoogle Scholar
  16. 16.
    Hainich RR, Bimber O (2011) Displays: fundamentals and applications. A K Peters/CRC PressGoogle Scholar
  17. 17.
    Hayward V, Astley OR, Cruz-Hernandez M, Grant D, Robles-De-La-Torre G (2004) Haptic interfaces and devices. Sens Rev 24(1):16–29CrossRefGoogle Scholar
  18. 18.
    Bordegoni M, Colombo G, Formentini L (2006) Haptic technologies for the conceptual and validation phases of product design. Comput Graph 30(3):377–390CrossRefGoogle Scholar
  19. 19.
    Kim L et al (2008) A haptic dial system for multimodal prototyping. In: 18th international conference on artificial reality and telexistence (ICAT 2008)Google Scholar
  20. 20.
    Sunghwan S et al (2012) Haptic simulation of refrigerator door, Haptics Symposium (HAPTICS), 2012 IEEE, pp 147–154Google Scholar
  21. 21.
    Strolz M, Groten R, Peer A, Buss M (2011) Development and evaluation of a device for the haptic rendering of rotatory car doors. Ind Electron IEEE Trans 58(8):3133–3140CrossRefGoogle Scholar
  22. 22.
    Parizet E, Guyader E, Nosulenko V (2008) Analysis of car door closing sound quality. Appl Acoust 69(1):12–22CrossRefGoogle Scholar
  23. 23.
    Van der Auweraer H, Wyckaert K, Hendricx W (1997) From sound quality to the engineering of solutions for NVH problems: case studies. Acta Acustica Unit Acustica 83(5):796–804Google Scholar
  24. 24.
    Ferrise F, Bordegoni M, Lizaranzu J, (2010) Product design review application based on a vision-sound- haptic interface. In: Haptic and audio interaction design, vol 6306. Nordahl R, Serafin S, Fontana F, Brewster S (eds) Lecture notes in computer science. Springer, Berlin/Heidelberg, pp 169–178Google Scholar
  25. 25.
    ISO DIS 9241-210:2008. Ergonomics of human system interaction—part 210: human-centred design for interactive systems. International Organization for Standardization (ISO), SwitzerlandGoogle Scholar
  26. 26.
    Jain A et al (2010) The complex structure of simple devices: a survey of trajectories and forces that open doors and drawers. In: 2010 3rd IEEE RAS and EMBS international conference on biomedical robotics and biomechatronics, pp 184–190Google Scholar

Copyright information

© Springer India 2013

Authors and Affiliations

  • Guilherme  Phillips Furtado
    • 1
  • Francesco Ferrise
    • 1
  • Serena Graziosi
    • 1
  • Monica Bordegoni
    • 1
  1. 1.Dipartimento di MeccanicaPolitecnico di MilanoMilanItaly

Personalised recommendations