Development of Business Process Outsourcing in the Philippines

  • Ferdinand C. MaquitoEmail author
  • Sergio M. AndalJr.
Part of the New Frontiers in Regional Science: Asian Perspectives book series (NFRSASIPER, volume 17)


The Philippine BPO industry is considered as a “sunrise industry,” a leading source of economic growth and improvement in the overall standard of living. The BPO industry is often cited for creating jobs and for bringing substantial revenues into the country. It also supports the expansion of economic development in areas outside of the National Capital Region (NCR). At the same time, however, the BPO industry leads to the evolution of a new working class with unique challenges and opportunities. This chapter will present the state of the BPO industry and examine whether the Philippine BPO industry, in its present form, can bring about shared growth. It presents a more micro perspective of this sector. A more macro perspective will be presented in the next chapter.


BPO Input-output Philippines Shared growth 


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Copyright information

© Springer Japan 2017

Authors and Affiliations

  1. 1.Department of EconomicsTemple UniversityTokyoJapan
  2. 2.Concordia College of BenguetBaguio CityPhilippines

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