Abstract
This chapter is a proposal of new mutual-aid service to support resilient society. The term resilient originally means elasticity and being able to recover immediately from an unanticipated difficult situation. We have experienced that our neighborhood helps us in times of shortage of our immediate needs. The act of helping each other makes our daily life safe and resilient. The SysML is used to design our proposed service. And the discrete event system simulator simulates this service to evaluate the effectiveness of the service. Simulation results are used to discuss the validity of this mutual-aid service.
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Kawata, S., Chen, J., Hirasawa, K., Koyama, K., Ogawa, S., Huang, B. (2014). Proposal of a New Mutual-Aid Service to Support Resilient Society: Simulation-Based Service Design Approach. In: Mochimaru, M., Ueda, K., Takenaka, T. (eds) Serviceology for Services. ICServ 2013. Springer, Tokyo. https://doi.org/10.1007/978-4-431-54816-4_31
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DOI: https://doi.org/10.1007/978-4-431-54816-4_31
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