Defining Performance Evaluation and Its Role as Control Mechanism

Abstract

After having introduced the research background and objectives of this study, this chapter clarifies the conceptual background. To this end, central concepts, such as performance evaluation, control and coordination, are defined in section 2.1. Then, the elements of the concept of performance evaluation used in this study are described in section 2.2. This leads to the elaboration of an integrative framework of performance evaluation which is presented in section 2.3.