Abstract
How you complain can make all the difference between resolving a problem quickly and efficiently and severing a business relationship forever. When problems arise, a telephone call may often be the first option in an attempt to put matters right. Make sure every word counts and that it moves the situation on to a satisfactory conclusion.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Rights and permissions
Copyright information
© 2007 Betriebswirtschaftlicher Verlag Dr. Th. Gabler
About this chapter
Cite this chapter
(2007). Complaints. In: English for Personal Assistants. Gabler. https://doi.org/10.1007/978-3-8349-9237-6_5
Download citation
DOI: https://doi.org/10.1007/978-3-8349-9237-6_5
Publisher Name: Gabler
Print ISBN: 978-3-8349-0130-9
Online ISBN: 978-3-8349-9237-6
eBook Packages: Business and EconomicsBusiness and Management (R0)